downloads using Plimus

[emma388]

To all,
I have had nothing but problems downloading the 1943 campaign for PanzerCorp and wanted to warn anyone considering doing just the download. They direct to a website which does nothing but redirect you to another website. But when you finally get into this other website the computer which I have (extremely powerful) tells me that the file is not one that can be downloaded. I have contacted them three times and all they did was reset the site for me but It was ]the exact same site that did not work before. I would tell you all that you would be better off just ordering the disc itself.
I myself have never had this many problems with file downloads ever and if you decide to do strictly a download you do so at your own peril.
This has been the most frustrating experience I ever had. Should Slitherine continue to use Plimus as their download supplier I recommend to all of you that you stay away from just the downloads. Eventually after Slitherine experiences enough of loss of their customer base (which is most probably small anyway) they will choose someone else.

[IainMcNeil]

Sorry you are having problems. Can you contact info@litherine.co.uk with your details and we'll sort it out.

[VPaulus]

Most of the people in this forum, had bought their download versions without having a problem. I personally never had it. I believe there are unfortunately, a few problems with some people, they don't represent the vast majority, otherwise I'm sure Slitherine/Matrix would had already given up using their ecommerce services.
There are no perfect systems when dealing with virtual money, specially when there are some many operators between the final consumer and the online shop.
Next time you should ask how your issue could be solved, instead of all this drama.