Loss of saved game after updates

Tech support for Battle Academy

Moderators: Slitherine Core, BA Moderators

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Heimdall658
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 1
Joined: Wed May 09, 2012 12:58 pm

Loss of saved game after updates

Post by Heimdall658 »

I am using an iPad 1 with iOS 5.
The last two times I installed your updates, I lost my Market Garden purchase and had to reinstall it, which also meant that I lost the saved game.
Please ensure that your updates don't 'lose' said purchases and saved games.
You charge a lot of money for this product and so it shouldn't have these issues.
Thanks.
pipfromslitherine
Site Admin
Site Admin
Posts: 9937
Joined: Wed Mar 23, 2005 10:35 pm

Re: Loss of saved game after updates

Post by pipfromslitherine »

This issue was caused by some unclear documentation that confused us a little. It has been fixed in the next update.

Apologies for any inconvenience.

Cheers

Pip
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