login numerous times

Tech support for Battle Academy

Moderators: Slitherine Core, BA Moderators

Post Reply
bones65
Sergeant - 7.5 cm FK 16 nA
Sergeant - 7.5 cm FK 16 nA
Posts: 246
Joined: Mon Mar 08, 2010 1:50 am
Location: devon u.k.
Contact:

login numerous times

Post by bones65 »

hi, .. i've got this message from you :We noticed you have downloaded some turns multiple times. If you are having any technical issues please report them to at www.slitherine.com/forum.
We'll do our best to resolve any issues and get you up and running ASAP.

Regards,
.....i never fail to get logged in , but it generally takes 3 or four attempts! .. i also have the same problem with server on panzer corps... i've got so used to doing it i thought it was just your poor old server being overworked with all these extra players from apple market etc.. i really haven't got a clue how it all works,.. but since i got this message it occurred to me that you might think i was cheating or something lol! ( i can't be,..because i still lose most of the time..ask edwinyax or naxor haha!) ..but it would be wonderful if you could fix this.. i've been there since the beginning maaaan! lol! :roll: sometimes it refuses to upload a game after i've finished a turn too .. lovin' your games though.. yep B.A. and P.C. ROCK! ian :wink:
pipfromslitherine
Site Admin
Site Admin
Posts: 9937
Joined: Wed Mar 23, 2005 10:35 pm

Re: login numerous times

Post by pipfromslitherine »

I don't know of any reason why you would take multiple attempts to login. I've seen it sometimes take longer than we would like (5-10 seconds) but never seen it fail.

How are you connecting to the internet? Can you give us system details (e.g. OS etc).

Cheers

Pip
bones65
Sergeant - 7.5 cm FK 16 nA
Sergeant - 7.5 cm FK 16 nA
Posts: 246
Joined: Mon Mar 08, 2010 1:50 am
Location: devon u.k.
Contact:

Re: login numerous times

Post by bones65 »

yeah sure pip it's windows xp service pack 3 i use avast anti virus , and my computer is downstairs going to a wireless router upstairs. .. it usually says 'login failed check internet connection ' .. then i press retry and sometimes it lets me in, other times it repeats process. .. sometimes i press cancel and start again that way,.. i've chatted to a couple of different guys who've had the same problem,..but mine seems to reoccur more often.. it may be worth asking on the forum if any others are? .. only a suggestion. also sometimes my games that are on panzer corps say things like failed to upload, or 'wrong turn' .. retry/cancel so i often hit retry .. ater about 3 attempts i press cancel,..then it uploads! this has been going on as long as i've had panzer corps, so i'm used to it, but yes it's annoying.. as is the lack of gypsy jazz music in a game that is made for it lol! .. but i've just learned to get on with it.. haha i 'soldier on ' ;-) ian
pipfromslitherine
Site Admin
Site Admin
Posts: 9937
Joined: Wed Mar 23, 2005 10:35 pm

Re: login numerous times

Post by pipfromslitherine »

If you can give us any details on the other guys that would be useful (or get them to post in this thread). We didn't realise there were issues!

Assuming you don't have any issues with normal internet access, then my guess would be that it could be an IE setting that is causing the issues, although intermittent issues tend to be connection based rather than anything else.

Cheers

Pip
bones65
Sergeant - 7.5 cm FK 16 nA
Sergeant - 7.5 cm FK 16 nA
Posts: 246
Joined: Mon Mar 08, 2010 1:50 am
Location: devon u.k.
Contact:

Re: login numerous times

Post by bones65 »

i will from now on ask each guy i play with,.. i honestly cant remember who did and who didn't ..lol! i'm on virgin broadband and it's quite nippy normally, and i don't normally have any problem getting on net.. i'll keep u posted pip! i swap between google chrome and mozilla
Post Reply

Return to “Battle Academy : Tech Support”