FAQ

[IainMcNeil]

This forum is to help anyone who is having problems with the digital download service, ordering from the Slitherine shop, or who has placed an order and just has a query.

To download a game or order a boxed game from the online shop go to www.slitherine.com/games and find the game you want and click the link. It couldn't be easier!

Ordering from the shop
* You can log in at any time, but you will not be able to complete your purchase until you have logged in. If you are already a Slitherine passport holder you can now enter your username & password in the login box.
* If you have not yet registered, you will have to register, using the sign up button. If you have already signed up for the forum, then you have a Slitherine passport, as it uses the same login ID. You will then be sent an e-mail with your activation code. Click the activate account button on the right of your screen.
* You can now browse the list of Slitherine games. When you have found the game you wish to purchase just click the buy link for digital download or boxed copy.
* You can continue to add items to your shopping cart.
* When you are finished, click the checkout button.
* You will now be able to review your order in detail and make any final changes. Once you are happy click the Checkout button again.
* You will now be taken to a secure payment page and asked for your credit card details.
* Once your payment is approved you will receiev an e-mail from us with the details of your order to review.
* Digital downloads are available immediately. Boxed orders are dispatched on Fridays, though any pre-oorders will not be dispatched until the games are in stock.

Please feel free to post any questions you have or comments on this FAQ and we'll continue to update it!