can't locate the control to change password!

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pikeman666
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 30
Joined: Wed Apr 29, 2009 5:41 pm

can't locate the control to change password!

Post by pikeman666 »

I apologize, but I've been thrashing around in the Control Panel and can't locate this field. Is this the right place?
petirouge
Slitherine
Slitherine
Posts: 244
Joined: Mon Oct 22, 2007 1:28 pm

Re: can't locate the control to change password!

Post by petirouge »

You can change your password in your 'my page' section: click in the slitherine upper left logo here, log into the main website, click the 'My Page' button that will appear in home page.
In this page you can manage your game serials, your account information and the PBEM/newsletter notifications.
To change your password, just click on 'Edit Info'. :)
citizen6
Administrative Corporal - SdKfz 251/1
Administrative Corporal - SdKfz  251/1
Posts: 149
Joined: Mon Dec 28, 2009 3:04 am

Re: can't locate the control to change password!

Post by citizen6 »

When I try to enter the My Page all I get is a pale green blank background with the NEWS / RANKINGS and TOP SELLERS down the left hand side. The system forced me to reset my password and then allocated me a random string of text but now I cannot change it to anything that I'm likely to remember. ANy help would be appreciated. Thanks.
petirouge
Slitherine
Slitherine
Posts: 244
Joined: Mon Oct 22, 2007 1:28 pm

Re: can't locate the control to change password!

Post by petirouge »

Hi, are you trying to log into the website with this account or another one?
citizen6
Administrative Corporal - SdKfz 251/1
Administrative Corporal - SdKfz  251/1
Posts: 149
Joined: Mon Dec 28, 2009 3:04 am

Re: can't locate the control to change password!

Post by citizen6 »

I am using the account I used to write this email. It's the same one I use for multiplayer etc.
petirouge
Slitherine
Slitherine
Posts: 244
Joined: Mon Oct 22, 2007 1:28 pm

Re: can't locate the control to change password!

Post by petirouge »

Ok, I've just sent you an email
petirouge
Slitherine
Slitherine
Posts: 244
Joined: Mon Oct 22, 2007 1:28 pm

Re: can't locate the control to change password!

Post by petirouge »

I noticed that trying to log in with the username in lower case rather than in uppercase (citizen6 - Citizen6, in your case) gives different results. It's an issue we are going to fix.
Lykurgos
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 7
Joined: Wed Dec 29, 2010 4:35 pm

Re: can't locate the control to change password!

Post by Lykurgos »

I've tried following these instructions. I can log in but cannot anywhere find a "My Page" option. Where should this appear?

Update: Okay, so My Page appears as a new option under Login AFTER successfully logging.

There appears to be no feedback on whether login to the main site is successful or not, other than the appearance of the My Page option under the Login Menu. This resulted in me failing to log in, and not realize it, multiple times.
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