Hang on startup

Tech support for Panzer Corps

Moderators: Slitherine Core, Panzer Corps Moderators, Panzer Corps Design

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dstone11
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 42
Joined: Sat Jun 04, 2011 12:18 pm

Hang on startup

Post by dstone11 »

Lenovo Thinkpad, T420
Intel HD Graphics Family
Windows 7, 64-bit

Installed latest audio and video drivers from Lenovo (mid-May)
Renamed intro video

Game will not start.
-- process comes up and stays up, 0% CPU
-- nothing visible on the screen

"Feels" like it's hanging initializing graphics.

Thoughts?
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Post by VPaulus »

Hi!
Sorry to hear you're having problems.

Could you post a Dxdiag of your system?

I suppose it installed without any error. Right?
Have you tried to disable the Antivirus?
Could you try to also to run directly the game without the launcher? You've to enter in Panzer Corps folder and click twice on PanzerCorps.exe file.
Other thing you may try is to boot the computer in safe mode and try to launch the game.

Thanks.
dstone11
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 42
Joined: Sat Jun 04, 2011 12:18 pm

Post by dstone11 »

------------------
System Information
------------------
Time of this report: 8/6/2011, 12:11:42
Machine name: PHELPS
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: 41786UU
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i5-2520M CPU @ 2.50GHz (4 CPUs), ~2.5GHz
Memory: 8192MB RAM
Available OS Memory: 8080MB RAM
Page File: 2031MB used, 14125MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics Family
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0126&SUBSYS_21CE17AA&REV_09
Display Memory: 1696 MB
Dedicated Memory: 64 MB
Shared Memory: 1632 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: ThinkPad Display 1366x768
Monitor Model: unknown
Monitor Id: LEN40A0
Native Mode: 1366 x 768(p) (60.033Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2342 (English)
Driver Version: 8.15.10.2342
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/30/2011 15:16:24, 7473664 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4266-11CF-3C7D-C401A9C2C535}
Vendor ID: 0x8086
Device ID: 0x0126
SubSys ID: 0x21CE17AA
Revision ID: 0x0009
Driver Strong Name: oem43.inf:Intel.Mfg.NTamd64:iSNBM0:8.15.10.2342:pci\ven_8086&dev_0126&subsys_21ce17aa
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Conexant 20672 SmartAudio HD)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_14F1&DEV_506E&SUBSYS_17AA21CE&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: CHDRT64.sys
Driver Version: 8.32.0023.0000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 2/9/2011 14:48:56, 1577600 bytes
Other Files:
Driver Provider: Conexant
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Internal Microphone (Conexant 20672 SmartAudio HD)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: CHDRT64.sys
Driver Version: 8.32.0023.0000 (English)
Driver Attributes: Final Retail
Date and Size: 2/9/2011 14:48:56, 1577600 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1C2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ ThinkPad UltraNav Pointing Device
| Matching Device ID: *len0015
| Upper Filters: SynTP
| Service: i8042prt
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 273.6 GB
Total Space: 463.7 GB
File System: NTFS
Model: ST9500420AS

Drive: Q:
Free Space: 2.9 GB
Total Space: 12.0 GB
File System: NTFS
Model: ST9500420AS

Drive: E:
Model: MATSHITA DVD-RAM UJ8A0A
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: Intel(R) 82579LM Gigabit Network Connection
Device ID: PCI\VEN_8086&DEV_1502&SUBSYS_21CE17AA&REV_04\3&42FFD25&0&C8
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Device ID: PCI\VEN_8086&DEV_1C26&SUBSYS_21CE17AA&REV_04\3&42FFD25&0&E8
Driver: n/a

Name: Intel(R) HD Graphics Family
Device ID: PCI\VEN_8086&DEV_0126&SUBSYS_21CE17AA&REV_09\3&42FFD25&0&10
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22
Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_21CE17AA&REV_04\3&42FFD25&0&FB
Driver: n/a

Name: 2nd generation Intel® Core™ processor family DRAM Controller - 0104
Device ID: PCI\VEN_8086&DEV_0104&SUBSYS_21CE17AA&REV_09\3&42FFD25&0&00
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1C20&SUBSYS_21CE17AA&REV_04\3&42FFD25&0&D8
Driver: n/a

Name: Intel(R) Centrino(R) Advanced-N 6205
Device ID: PCI\VEN_8086&DEV_0085&SUBSYS_13118086&REV_34\4&8C6C5B2&0&00E1
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18
Device ID: PCI\VEN_8086&DEV_1C18&SUBSYS_21CE17AA&REV_B4\3&42FFD25&0&E4
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16
Device ID: PCI\VEN_8086&DEV_1C16&SUBSYS_21CE17AA&REV_B4\3&42FFD25&0&E3
Driver: n/a

Name: Intel(R) QM67 Express Chipset Family LPC Interface Controller - 1C4F
Device ID: PCI\VEN_8086&DEV_1C4F&SUBSYS_21CE17AA&REV_04\3&42FFD25&0&F8
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
Device ID: PCI\VEN_8086&DEV_1C12&SUBSYS_21CE17AA&REV_B4\3&42FFD25&0&E1
Driver: n/a

Name: Intel(R) Active Management Technology - SOL (COM3)
Device ID: PCI\VEN_8086&DEV_1C3D&SUBSYS_21CE17AA&REV_04\3&42FFD25&0&B3
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
Device ID: PCI\VEN_8086&DEV_1C10&SUBSYS_21CE17AA&REV_B4\3&42FFD25&0&E0
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1C3A&SUBSYS_21CE17AA&REV_04\3&42FFD25&0&B0
Driver: n/a

Name: Intel(R) Mobile Express Chipset SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1C03&SUBSYS_21CE17AA&REV_04\3&42FFD25&0&FA
Driver: n/a

Name: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Device ID: PCI\VEN_8086&DEV_1C2D&SUBSYS_21CE17AA&REV_04\3&42FFD25&0&D0
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
G2M Session Decoder,0x00600000,1,1,G2M.dll,4.08.0000.0723
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
Ulead DV Writer,0x00000000,0,0,,
InterVideo Video Decoder,0x00700000,2,5,IVIVIDEO.ax,10.00.0005.0828
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3508.1109
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
Ulead Ogg Parser,0x00600000,1,1,ulOggParserFilter.ax,1.00.0000.0002
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
Ulead Push Source Filter,0x00000000,0,0,,
Ulead Sub-Picture Push Source Filter,0x00000000,0,0,,
Ulead DVSD Push Source Filter,0x00000000,0,0,,
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
DV V/A Source Filter,0x00000000,0,0,,
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
Ulead DVD Navigator,0x00000000,0,0,UleadDVDNavigator.ax,1.00.0002.0001
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
Ulead Video Deinterlace Filter,0x00000000,0,0,,
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
DV V/A ACM Source Filter,0x00000000,0,0,,
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
DV Video Source Filter,0x00000000,0,0,,
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
Ulead DV Scene Detect,0x00000000,0,0,,
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
Ulead DVD Video decoder 2,0x00000000,0,0,,
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
InterVideo Audio Decoder,0x00400000,1,1,iviaudio.ax,10.00.0005.0828
Dib Output,0x00000000,0,0,,
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
Dib Receive,0x00000000,0,0,,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
Ulead OggVorbis Encoder,0x00400000,1,1,ulOggVorbisEncoderFilter.ax,1.00.0000.0001
Ulead MPEG Transcoder,0x00000000,0,0,,
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
ULead Infinite Pin Tee,0x00200000,1,1,UInfTee.ax,1.00.0000.0011
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
Ulead MPEG-4 Encoder,0x00000000,0,0,,
Ulead MPEG-4 Splitter,0x00000000,0,0,,
Ulead MPEG-4 Audio Decoder,0x00000000,0,0,,
Ulead MPEG-4 Video Decoder,0x00000000,0,0,,
Ulead AMR Audio Decoder,0x00000000,0,0,,
Ulead MPEG-4 ASP Video Decoder,0x00000000,0,0,,
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
Ulead DVD Audio decoder 2,0x00200001,1,1,ulDVDAudio.ax,2.00.0000.0057
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
Ulead DVD Parser,0x00000000,0,0,,
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
Ulead MPEG Splitter,0x00200002,1,2,ulspmpeg.ax,1.00.0000.0147
Ulead MPEG Audio Decoder,0x00400000,1,1,ulDVDAudio.ax,2.00.0000.0057
Ulead MPEG Video Decoder,0x00400000,1,1,uldsmpeg.ax,1.00.0000.0090
Ulead MPEG Encoder,0x00000000,0,0,,
Ulead MPEG Audio Encoder,0x00200000,1,1,uleaMPEG.ax,1.00.0000.0022
Ulead MPEG Muxer,0x00000000,0,0,,
ULead File Writer,0x00000000,0,0,,
ULead File Source (Async.),0x00400000,0,1,ulasync.ax,1.00.0000.0018
Ulead H264 Decoder,0x00000000,0,0,,
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Ulead DV SubTitle Filter,0x00000000,0,0,,
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
Ulead DVB Parser,0x00000000,0,0,,
Ulead Audio Dual Channel Filter,0x00000000,0,0,,
Ulead OggVorbis Decoder,0x00400000,1,1,ulOggVorbisDecoderFilter.ax,1.00.0000.0001
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17514
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
VMnc v2,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
DV Audio -- NTSC,0x00200000,1,1,quartz.dll,6.06.7601.17514
DV Audio -- PAL,0x00200000,1,1,quartz.dll,6.06.7601.17514
MPEG Audio Layer3,0x00200000,1,1,quartz.dll,6.06.7601.17514
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514

Audio Capture Sources:
Internal Microphone (Conexant 2,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514

WDM Streaming Capture Devices:
Conexant HD Audio capture,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
,0x00000000,0,0,,
Integrated Camera,0x00200000,0,1,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
,0x00000000,0,0,,
Conexant HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
Integrated Camera,0x00200000,0,1,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17514
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17528
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17528
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17528
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17528

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (Conexant 20672 SmartA,0x00200000,1,0,quartz.dll,6.06.7601.17514
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
DirectSound: Speakers (Conexant 20672 SmartAudio HD),0x00200000,1,0,quartz.dll,6.06.7601.17514

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
dstone11
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 42
Joined: Sat Jun 04, 2011 12:18 pm

Post by dstone11 »

Thanks for the quick reply

-- yes, installed without error
-- no antivirus (i know, sigh)
-- yes, tried without launcher (my normal way to run most games)
-- will try a safe boot
-- DXdiag -- previous post
Rudankort
FlashBack Games
FlashBack Games
Posts: 3836
Joined: Sat Aug 21, 2010 2:23 pm
Contact:

Post by Rudankort »

When the game does not start, the usual suspects are video and audio. Since you have already tried to rename the Video folder and this did not help, try to rename Audio folder to _Audio and see if the game can start with no sound.

If this does not help either, then it is a problem we've never seen before, and we'll definitely want to investigate it further.
dstone11
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 42
Joined: Sat Jun 04, 2011 12:18 pm

Post by dstone11 »

Success.

1) Renaming Audio worked -- the process started correctly, played through a turn correctly

2) Anything to try to make audio work? (not crucial)

3) Anything I should try to help you diagnose/fix?

Thank you.
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Post by VPaulus »

Yes, there are few things that we could try.
First, we'll try to detect if it's with mp3 or wav sounds, or both.
So rename audio back to the original name.
Then I'd like you to rename the audio subfolders "Music" and "Voice". Those have mp3 files, while the others are wav.
In this way you'll be able to hear battle sounds but not the other sounds. If it's working, try to play a full single scenario.
Report back, please.
dstone11
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 42
Joined: Sat Jun 04, 2011 12:18 pm

Post by dstone11 »

Problem is with mp3.

1) Renamed Music and Voice -- started correctly, played one turn, no issues (except of course missing Music).

2) Will play a full scenario tonight, but I'd expect no issues?

3) Any ideas re: mp3 issue?
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Post by VPaulus »

Please test with a full scenario.

If everything is ok, I would like you to try a fix lile the one in this thread:
viewtopic.php?t=26383

If this fails, we'll try another thing. You seem not having installed yet any codec pack specifically, only those installed by your applications, like those from U-Lead.
Probably it could solve if you installed one. But because messing with codecs is always the last resort. Let's start by this.

There could be a workaround also. If you convert the mp3 files to wav, maybe it could solve, without having to mess with your system. You can do it, by using a program like foobar2000.
dstone11
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 42
Joined: Sat Jun 04, 2011 12:18 pm

Post by dstone11 »

Resolved?

1) Full scenario (with Music and Voice renamed) worked perfectly.

2) Offending audio decoder appears to have been
InterVideo audio decoder (iviaudio.ax)
Once disabled, all worked correctly (with Music and Voice named correctly)

Thank you.
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Post by VPaulus »

Glad to know that now is working well. :)
Zombie
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 2
Joined: Wed Dec 28, 2011 5:37 pm

How to disable the InterVideo decoder?

Post by Zombie »

Got a similar Lenovo and the InterVideo is in the CorelDVD program. How do I disable the decoder?
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Re: How to disable the InterVideo decoder?

Post by VPaulus »

Zombie wrote:Got a similar Lenovo and the InterVideo is in the CorelDVD program. How do I disable the decoder?
Hi.
I can't give you a step by step.
But follow the procedure in this thread:
viewtopic.php?t=26383
Instead of a mp3 decoder try to look for a Intervideo decoder.
Zombie
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 2
Joined: Wed Dec 28, 2011 5:37 pm

Hangs again!

Post by Zombie »

Got the game working, but when I changed from VGA cable to DVI I get the following error message:
Problemsignatur:
Problemhändelsens namn: APPCRASH
Programnamn: PanzerCorps.EXE
Programversion: 0.0.0.0
Programtidsstämpel: 4ed77e8e
Namn på felmodul: StackHash_0a9e
Modulens version: 0.0.0.0
Tidsstämpel för felmodul: 00000000
Undantagskod: c0000005
Undantagsförskjutning: 00000000
OS-version: 6.1.7601.2.1.0.256.48
Språkvariant-ID: 1053
Ytterligare information 1: 0a9e
Ytterligare information 2: 0a9e372d3b4ad19135b953a78882e789
Ytterligare information 3: 0a9e
Ytterligare information 4: 0a9e372d3b4ad19135b953a78882e789

Please advise. Got a friend to bash...
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Post by VPaulus »

And if you change back to the old VGA connection? Is it working?
Post Reply

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