installing

runninghorse · Post by **runninghorse** » Fri Jun 15, 2007 12:09 pm

Hello,

I have brought a copy of great battles of rome, and was having problems installing it. I replaced this copy for a new 1 but still having the same problem. When the installshield wizard comes up the program ends up not responding. I have more than the system requirements to run the game but this shouldn't matter as it should still install and just not run very well. Has this problem occurred before and is there a fix.

regards,

Dan

Post by **IainMcNeil** » Fri Jun 15, 2007 12:55 pm

Sorry you are having problems. Can you tell us which version of the game you have? I.e. which publisher logos are on the box & what language the packaging is in.

Also can you tell us your machine specs.

runninghorse · Post by **runninghorse** » Sun Jun 17, 2007 8:25 pm

The logos on the box are Black Bean & Slitherine.
My machine specs are as follows,
AMD Atholon 64 X2 3800+ 2.2 GHz AM" dual core CPU, 1GB DDR2 533 RAM, 256 PCI express NVidia Geforce 7600GT graphics ,18x DVD+/-rw DL drive, NVidia NForce 4 motherboard.
I am still able to install other games, it is just this one i am having problems with.
If you need any more info please let me know, i have a run the DxDiag program and everything seems fine, how do i attach a copy for you to see.

Post by **IainMcNeil** » Sun Jun 17, 2007 8:59 pm

What drive are you installing from? Is it an external DVD drive or anythign unusual?

runninghorse · Post by **runninghorse** » Sun Jun 17, 2007 9:13 pm

No nothing unusal, and the drive isnt external. and the language of the box and manual are in English

keithp · Post by **keithp** » Sat Jun 23, 2007 9:39 pm

I am having similar problems.

Game bought today from 'GAME' in the UK.

PC specs well beyond the requirement.

I was going to change the DVD..but is there a problem?

Keith

postmanpaul · Post by **postmanpaul** » Sat Jun 23, 2007 9:48 pm

My GBoR was bought from Game and my problems still cant be resolved.

Post by **pipfromslitherine** » Sun Jun 24, 2007 4:19 am

One thing to bear in mind with Vista is that it has a number of major changes with regard to installers. If you are having problems, then one thing to try would be to ensure you are running in a full administrator mode, and see whether that helps.

Cheers

Pip

Post by **IainMcNeil** » Sun Jun 24, 2007 8:46 am

Which point does the install get to and what error message do you see? Does it start copying the files or does it stop working before then?

keithp · Post by **keithp** » Sun Jun 24, 2007 10:17 am

Have just changed the DVD so will try again.

The other DVD went to install, then stopped. I have XP not Vista. I also have full admin rights. I tried it four or five times last night - but each point was the same. Gets to install, you click the path, then click install and it stops.

And yes my video drivers are up to date.

I will try the new DVD soon.

But..is this a problem with the software?

Keith

Post by **IainMcNeil** » Sun Jun 24, 2007 12:05 pm

It's not a problem we've heard of before. If the installer failes to run it sounds like an issues with the disk or the drive reading it. Do you see the autorun menu appear with install, readme, diorectX etc? Does anything happen when you click install? You could try exploring the DVD and looking for the setup exe and running that directly in case it is failing to find it for some reason.

keithp · Post by **keithp** » Sun Jun 24, 2007 2:37 pm

Changed the DVD this morning. It loaded ok, went through all the stages the previous one did, and all worked fine.

Have played through the tutorial and a battle in the next campaign, so I guess it was a dodgy DVD/CD.

Game looks good so far.

Thanks.

Keith

Post by **IainMcNeil** » Mon Jun 25, 2007 9:10 am

Ok, just glad you're up and running

runninghorse · Post by **runninghorse** » Wed Jun 27, 2007 12:11 pm

i have managed to solve the problem, some files were missing from the installshield wizard. I had to re-install windows and this solved the problem, this was on windows xp home edition so it could be a problem with that.

legalconcept · Post by **legalconcept** » Sat Jun 30, 2007 6:28 pm

I also cannot install this game. Keeps giving errors about the slitherine engine

Post by **pipfromslitherine** » Sat Jun 30, 2007 9:58 pm

Can you post the exact error message (you can hit CTRL+C to copy it). Also the version of the game, and the operating system you have.

Cheers

Pip