Tech Support

Tech support for Commander Europe at War. Requires forum registration.

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callanmj
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 2
Joined: Sun Jun 24, 2007 3:00 am

Tech Support

Post by callanmj »

HI,

I got this neat email (attached below) from a company stating that SLitherine would not respond to my tech support request unless I clicked onto a link.

I am not going to click onto the link because that is the spammer's favourite way of getting access to my computer.

Can someone at Sllitherine please confirm that they haven't put in place this approach and also, if you haven't, someone is using your email system to get others' addresses to spam them. If this is the case you should take soime action.

My tech support query is that I have downloaded hte new CEAW but I haven't got my key from hte company yet to valdiate the game. Can someone help by having the key sent to me?


Cheers

Hi,

this is a confirmation message from Iain at Slitherine. Due to the volume of spam, all mails sent to anyone @slitherine.co.uk must now be verified. Sorry for the inconvenience, but you only have to do this once. Follow the simple instructions below and your mail will be verified & I'll receive it immediately. Thanks for your patience.

Please click the link below to complete the verification process.
You have to do this only once.

http://www.spamarrest.com/a2?ZwpjAQRjAG ... HhL28hqJfj

You are receiving this message in response to your email to iain@slitherine.co.uk, a Spam Arrest customer.
Spam Arrest requests that senders verify themselves before their email is delivered.
When you click the above link, you will be taken to a page with a graphic on it. Simply read the word in the graphic, type it into the form, and you're verified.
You have to do this only once per Spam Arrest customer.
------------------------------------------------------------
Below are the complete headers of the message that this email was generated in response to.

Return-Path: <callan>
Delivered-To: iain@slitherine.co.uk
Received: from Postfix filter 42a77884ce2a0a03efc6bb50a6dcdb21 (smtpin-129.livemail.co.uk [127.0.0.1])
by smtpin-129.livemail.co.uk (Postfix) with SMTP id 1111224ADE1
for <iain>; Sun, 24 Jun 2007 07:44:01 +0100 (BST)
Received: from quokka.dot.net.au (unknown [202.147.68.10])
by smtpin-129.livemail.co.uk (Postfix) with ESMTP id 59B8924ADE1
for <info>; Sun, 24 Jun 2007 07:43:58 +0100 (BST)
Received: from [203.129.58.19] (helo=MickandGinaPC)
by quokka.dot.net.au with esmtp (Exim 3.35 #1 (Debian))
id 1I2LpE-0003Lu-00
for <info>; Sun, 24 Jun 2007 16:43:56 +1000
From: "Michael Callan" <callan>
To: <info>
Subject: Commander EAW
Date: Sun, 24 Jun 2007 16:43:53 +1000
Message-ID: <000001c7b62b>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0001_01C7B67E.DA30BC30"
X-Mailer: Microsoft Office Outlook 12.0
Thread-Index: Ace2IBZOKZWXgGWQQjWWWWT6E0ZErw==
Content-Language: en-au
X-Original-To: info@slitherine.co.uk
Received-SPF: none(homemail.com.au: homemail.com.au does not designate permitted sender hosts)
IainMcNeil
Site Admin
Site Admin
Posts: 13558
Joined: Fri Apr 01, 2005 10:19 am

Post by IainMcNeil »

Yes this is our spam filter. We get aruond 1000 spam a day so had to start using a spam filter.

You do not need a key to make the game work it should auto inject everything. If this fails to work then please send your order info to us and we'll investigate.
callanmj
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 2
Joined: Sun Jun 24, 2007 3:00 am

Post by callanmj »

Iain

game up and running. Thanks for the excellent support and quick response last night.

:D
IainMcNeil
Site Admin
Site Admin
Posts: 13558
Joined: Fri Apr 01, 2005 10:19 am

Post by IainMcNeil »

No problem - glad it is working now :)
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