Problem with DLC Install

Kerensky · Post by **Kerensky** » Fri Nov 04, 2011 10:44 pm

Greetings.
I bought (after many weeks I payed, by renting the game) "PANZER CORPS" tonight (via downloading), and then I bought the two NEW campaigns ('39 & '40).

The '39 campaign instalation has no problem.
The '40 campaign DIDN'T install - said "invalid code" (and also, I saw above the cover illustration, the indicator "1.0" or something, NOT "1.04")!

SINCE I INSTALLED the '39 campaign (with the 1.04 patch, I assume), I started the game, a NEW game... and I can't play!!! The game "freezes", every single time I'm picking an unit and attacking an enemy!

So, what's going on???????
Please, HEEELP!

Now... even my main game (Panzer Corps 1.0) doesn't working!!!

I removed the game completelly... I installed the game again... and now, AGAIN (starting a new game), the game "freezes" even if I PICK a unit!

So..., I'm REALLY-REALLY facing a serious problem, here.
I need a serious help, developers.

huertgenwald · Post by **huertgenwald** » Fri Nov 04, 2011 11:05 pm

I presume you wanted to answer to the quote, Krensky

VPaulus · Post by **VPaulus** » Fri Nov 04, 2011 11:06 pm

Rename "Audio" subfolder to "_Audio" and see if it still freezes when moving.

Kerensky · Post by **Kerensky** » Fri Nov 04, 2011 11:06 pm

Nope, relaying someone else's problem to help look for solutions.

VPaulus · Post by **VPaulus** » Fri Nov 04, 2011 11:10 pm

It can be the "old" MCI issue. So to be sure, he has to rename the "Audio" to "_Audio".

Kerensky · Post by **Kerensky** » Fri Nov 04, 2011 11:17 pm

He said:

FOUND IT!
It's what you said! I renamed the "Audio" folder and now it's fine!
(I re-installed the game via the downloaded file, to check this hint you gave for the audio).

Now... what? Am I suppose to play it WITHOUT sounds???

What do I tell him? Did we ever have a fix for this, or is it a problem with his system?

VPaulus · Post by **VPaulus** » Fri Nov 04, 2011 11:31 pm

It's a problem with his system.
A broken codec/filter in most of the cases
90% of the cases we were able to workaround the issue.
But it requires a lot of patience and experiments. Each case is a case.
First we need his DxDiag.
Can't he post here?

If you want I can pick 2 or three threads with ideas in how to "solve".

Kerensky · Post by **Kerensky** » Fri Nov 04, 2011 11:35 pm

He doesn't seem to want to. You're obviously pretty knowledge about what's going on, mind taking over?

He's over here on the Matrix Forums.
http://www.matrixgames.com/forums/tm.asp?m=2944329

VPaulus · Post by **VPaulus** » Fri Nov 04, 2011 11:53 pm

VPaulus · Post by **VPaulus** » Sat Nov 05, 2011 1:04 am

Solved.

Kerensky · Post by **Kerensky** » Sat Nov 05, 2011 1:12 am

Great, thanks.

I bet that felt good!

VPaulus · Post by **VPaulus** » Sat Nov 05, 2011 1:33 am

Yes, I like to be helpful.
But it's more than 20 years, in solving PC issues professionally.
I've seen a lot of happy faces, but also some miserable ones.
Fortunately the happy is the rule.