AUTHORIZATION CODE DOESN"T WORK!

[siln]

Just bought commander : Napoleon and the registration code you provided didn't work. Please contact me asap and supply another one.


siln

[IainMcNeil]

Sorry you are having problems. In the past when this has occurred the issue is always that the serial was entered incorrectly. We have never had a serial that does not work.

Can you check again. Make sure there are no leading or trailing spaces. Make sure you enter it in teh format xxxx-xxxx-xxxx-xxxx. The dashes are required.

Please let us know if this helps.

[siln]

The problem is that I typed in the code - perhaps it was put in wrong, but when I went back to check it, the message it came with was gone - and even after I clicked on the button to get a confirmatory email that would have had the authorization code - the email never came. Can you look up my account and just resend the original code?
N

[IainMcNeil]

Can you mail info@slitherine.co.uk with as much info as possible and we'll sort you out ASAP. We'll need your name and address and e-mail as a minimum.