Problem with automatic update

Tech support for Panzer Corps

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Iscaran
Sergeant - Panzer IIC
Sergeant - Panzer IIC
Posts: 178
Joined: Tue Jan 18, 2011 8:12 pm

Problem with automatic update

Post by Iscaran »

There seems to be a problem with the automatic updater.

It starts fine with "Downloading PanzerCorpsWehrmacht-Update v101.exe from update3.matrixgames.com

But the loading bar stays @0.00% with an estimated time left 0:00 - Despite showing transfer rates ranging from ~4-5 kb/s to 20kb/s.

I have it running since morning and it shows variable speeds jumping from.

Any ideas on how to workaround / fix this ?
El_Condoro
Panzer Corps Moderator
Panzer Corps Moderator
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Joined: Tue Jun 03, 2008 9:32 am

Post by El_Condoro »

I've seen a couple of reports that the downloader is very slow. Download from here viewtopic.php?t=27968 - it doesn't seem to cause problems and it's faster. Then just run it.
Sebastiansc
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 31
Joined: Thu Jul 21, 2011 6:16 am
Location: Poland

Post by Sebastiansc »

auto update dont work for me - server error
im update manualy...
Iscaran
Sergeant - Panzer IIC
Sergeant - Panzer IIC
Posts: 178
Joined: Tue Jan 18, 2011 8:12 pm

Post by Iscaran »

OK...the manual download worked.

Its not that its download "slow" it apparently does not download at all - despite showing that it is.
shadowx
Corporal - Strongpoint
Corporal - Strongpoint
Posts: 63
Joined: Tue Jul 12, 2011 5:01 am

Post by shadowx »

i cant download it from the link. after clicking it i click on save button then have to go into my download file to find it. when i click on it there i get a "it is not a valid win32 application. dont know whats wrong.
shadowx
Corporal - Strongpoint
Corporal - Strongpoint
Posts: 63
Joined: Tue Jul 12, 2011 5:01 am

Post by shadowx »

same problems. nothing is working. same message. isnt a valid win32 app. and when i get a zip file there isnt any files to extract it tells me.
VPaulus
Slitherine
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Location: Portugal

Post by VPaulus »

Try to disable your antivirus when downloading, but be sure to only use a site you trust when you have disabled your virus checker.
IainMcNeil
Site Admin
Site Admin
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Joined: Fri Apr 01, 2005 10:19 am

Post by IainMcNeil »

Are people still having problems with the auto updater?
Sebastiansc
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 31
Joined: Thu Jul 21, 2011 6:16 am
Location: Poland

Post by Sebastiansc »

it still dont work for me
here im put log file if this help...


[09/28/2011 12:26:15] Success Update started: D:\Panzer Corps\update.exe
[09/28/2011 12:26:15] Notice Update engine version: 3.0.0.0
[09/28/2011 12:26:15] Notice Product: Panzer Corps, version %ProductVer%
[09/28/2011 12:26:15] Success Language set: Primary = 21, Secondary = 1
[09/28/2011 12:26:15] Success Include script: _TU20_Global_Functions.lua
[09/28/2011 12:26:15] Success Display screen: Welcome
[09/28/2011 12:26:16] Success Display screen: Download Server Script
[09/28/2011 12:26:20] Error An error occurred when trying to download the server file. Server ID: TrueUpdate Server 1 : An error occurred when trying to open the FTP file. (3618)
[09/28/2011 12:26:20] Error Serwer zwrócił informacje rozszerzone
(3618)
[09/28/2011 12:26:20] Error Server Returned Extended Information: 200 Type set to I.
500 PORT/EPRT (Active Mode/Extended Active Mode) is not supported. Use PASV/EPSV instead of this
502 Unknown ftp command
(0)
[09/28/2011 12:26:20] Error Script: Download Server Script > On Start, Line 114 (3618)
[09/28/2011 12:26:20] Success Display screen: Download Server Script Failed
[09/28/2011 12:26:21] Success Run client data event: Client Script
[09/28/2011 12:26:21] Notice Exit update process (Return code: 5)
bassani2009
Slitherine
Slitherine
Posts: 47
Joined: Thu Oct 08, 2009 10:28 am

Post by bassani2009 »

Hi Sebastiansc

Please mail info@slitherine.co.uk staing your issue and will send you a download link thats directly from our servers.

Best Regards

The Slitherine Team
RARG
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 9
Joined: Thu Jul 21, 2011 2:08 am

Post by RARG »

The automatic update does not work for me.

I have problemas with manual update too. I have downloadaed the update file 4 times from 4 different links. When I try to execute the EXE file the splash screen opens and then closes. I already tried disable anti-virus before downloading. Nothing works.
VPaulus
Slitherine
Slitherine
Posts: 8324
Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Post by VPaulus »

RARG wrote:The automatic update does not work for me.

I have problemas with manual update too. I have downloadaed the update file 4 times from 4 different links. When I try to execute the EXE file the splash screen opens and then closes. I already tried disable anti-virus before downloading. Nothing works.
Try to execute the exe with Windows in safe mode.
http://www.pchell.com/support/safemode.shtml
bojanzver
Private First Class - Opel Blitz
Private First Class - Opel Blitz
Posts: 1
Joined: Mon Oct 03, 2011 11:30 pm

Post by bojanzver »

Anyone knows the serial number of the new patch v1.01?
VPaulus
Slitherine
Slitherine
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Joined: Mon Dec 27, 2010 8:33 pm
Location: Portugal

Post by VPaulus »

bojanzver wrote:Anyone knows the serial number of the new patch v1.01?
Welcome.
The serial number for 1.01 is the same serial name you used to install 1.00.
Just look for PanzerCorps.TXT inside Panzer Corps main folder, in case you've lost it.
IainMcNeil
Site Admin
Site Admin
Posts: 13558
Joined: Fri Apr 01, 2005 10:19 am

Post by IainMcNeil »

We're working on a new version of the game menu to get rid of these update issues.

For now you can use the direct link to the file on our servers but it will be a bit slower due to demand:
http://matrixgames.com/products/399/downloads/
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