Server problems today???

Tech support for Battle Academy

Moderators: Slitherine Core, BA Moderators

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Jonesy1760
Master Sergeant - U-boat
Master Sergeant - U-boat
Posts: 516
Joined: Sat Nov 20, 2010 6:06 pm
Location: MICHIGAN,USA

Server problems today???

Post by Jonesy1760 »

Cant connect to the server today>>> Problems?
IainMcNeil
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Post by IainMcNeil »

Seems fine now - still having problems?
Jonesy1760
Master Sergeant - U-boat
Master Sergeant - U-boat
Posts: 516
Joined: Sat Nov 20, 2010 6:06 pm
Location: MICHIGAN,USA

Server problems....

Post by Jonesy1760 »

Still having problems connecting as of 5:42 pm EDT
pipfromslitherine
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Post by pipfromslitherine »

Fine here at 16:21MT - when you start the game do you see the launcher details (images and text) in the left hand box?

What error message do you get?

Cheers

Pip
Jonesy1760
Master Sergeant - U-boat
Master Sergeant - U-boat
Posts: 516
Joined: Sat Nov 20, 2010 6:06 pm
Location: MICHIGAN,USA

Server problems..........

Post by Jonesy1760 »

I get a responce of "Failed to connect to the server"
pipfromslitherine
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Post by pipfromslitherine »

Do you see the launcher details when you start the game? Can you see the list of downloadable content on the user content page?

Cheers

Pip
Jonesy1760
Master Sergeant - U-boat
Master Sergeant - U-boat
Posts: 516
Joined: Sat Nov 20, 2010 6:06 pm
Location: MICHIGAN,USA

Server problems..........

Post by Jonesy1760 »

I get a prompt that reads "Failed to send to the server"...dont know about that other stuff...Im not a techie
pipfromslitherine
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Post by pipfromslitherine »

Do you get failed to send, or failed to connect? Is this an issue logging in, or when you end a turn?

By launcher details, I mean that when you start the game, you get a popup window with screen resolution, etc. Do not hit OK to start the game proper, just wait on this screen as it says "checking for updates". If the game cannot speak to the server, you should get a message in the left hand section of the dialog telling you so - otherwise you will get the screenshots and info on the game downloaded.

My guess is this is a firewall or other issue - sometimes if they update they need to be told again that the game is allowed to talk to the internet.

Cheers

Pip
Jonesy1760
Master Sergeant - U-boat
Master Sergeant - U-boat
Posts: 516
Joined: Sat Nov 20, 2010 6:06 pm
Location: MICHIGAN,USA

server problem....

Post by Jonesy1760 »

Hi,,Seems to have fixed itself...thanks
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