Can't Upgrade

Tech support for Battle Academy

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basem2502
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Can't Upgrade

Post by basem2502 »

Hi,

Recently got a new laptop and I installed BA without any problems. Once I launch the game and answer Yes to the popup asking if I want to upgrade, the game exits and no upgrade takes place.

I'm running windows 7 and I already added both BA.exe and updater.exe to my firewall program.
pipfromslitherine
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Post by pipfromslitherine »

Have you only installed the original installer EXE? I'm not sure why it would fail to even launch the updater - is it installed in the default folder on your machine?

Is it possible that you have another (e.g. anti virus) app which is preventing the updater from running?

Cheers

Pip
basem2502
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Post by basem2502 »

Thanks for your quick reply Pip.

Not sure I follow. I installed BA from original exe I downloaded when I bought the game. The updated isn't launching, I'm just getting the popup asking if I want to upgrade.

As far as I know, there are no additional firewalls, anti virus, etc. I haven't had any issues with other programs
pipfromslitherine
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Post by pipfromslitherine »

What is the installation folder you chose?

Cheers

Pip
basem2502
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Post by basem2502 »

C:\games\battlefield academy
admin
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Post by admin »

What version do you currently have. It has been remastered a number of times. If you have problems with the updater you could try downloading the stand alone patch installer from the downloads section.

http://slitherine.com/news/item359
basem2502
Senior Corporal - Destroyer
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Post by basem2502 »

admin wrote:What version do you currently have. It has been remastered a number of times. If you have problems with the updater you could try downloading the stand alone patch installer from the downloads section.

http://slitherine.com/news/item359
Downloaded the installer above and was able to update to latest version. Thanks
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