Problem

Tech support for Battle Academy

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Tankzu
Private First Class - Wehrmacht Inf
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Posts: 6
Joined: Mon Jan 31, 2011 12:04 am
Location: UK

Problem

Post by Tankzu »

Hi, any help would be appreciated.

Having read through several threads relating to problems similar to those I have none seem exactly the same. I have an oldish Windows XP PC, it's got on-board graphics and no separate graphics card. It runs BA ok, the game plays well but when 'Quit' is clicked there is a 'BA: BA.exe Fatal Application Exit... Please report!'. From what I understand it could be something to do with the video ram ie 128MB or 256MB (not enough?) rather than 512MB. The game works fine until exit so I'm not sure why there's a problem.

The other problem I have, not sure if it's related to the above is that only the 'Campaigns' and 'Quit' options are available after completing the Tutorial. I read about deleting the BBCBA or SAVES folders can fix the problem but I've tried everything I can think of and it's still the same. It's a pain having to redo the Tutorial every time just to get access to the 'Multiplayer' and 'Load' options.

Help please!! :( .. do I have to wait until the next update to fix things? :roll:

-Tankzu-
junk2drive
BA Moderator
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Post by junk2drive »

I have XP with onboard ATI graphics set at 256mb and do not have your problem. What graphics chip do you have and do you have the latest drivers?
You can call me junk - and type that with one hand.
pipfromslitherine
Site Admin
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Joined: Wed Mar 23, 2005 10:35 pm

Post by pipfromslitherine »

Hmmm - it sounds like it's crashing before it can save out the progress info to tell the game you have completed stuff.

Does it still crash when you are running in a window?

Can you please post the contents of the error log (ideally just start the game, then exit, then send the log) which can be found in the BBCBA folder in My Documents\My Games. Hopefully it is something we can fix easily for you.

Is there an OPTIONS.TXT file in the BBCBA folder, or has it never been created?

Cheers

Pip
Tankzu
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 6
Joined: Mon Jan 31, 2011 12:04 am
Location: UK

Post by Tankzu »

The graphics chip is a SiS M741 (integrated chipset), I don't think it has the latest drivers. The PC is running Windows XP SP2, Pentium 4, 2.93GHz with 480 MB RAM.

There is an OPTIONS.TXT file in the BBCBA folder. The game crashes the same on exit when I am running in a window, although the game actually is still running fullscreen even with the 'Fullscreen' option unchecked.

The error.log file contains:

CPU String: GenuineIntel
Stepping ID = 1
Model = 4
Family = 15
CLFLUSH cache line size = 64
CPU Brand String: Intel(R) Pentium(R) 4 CPU 2.93GHz
Cache Size = 1024K
UNKNOWN TAGS IN: Config\system.txt
Unknown Tag: MOVIEMODE
Unknown Tag: DYNAMICENV
Unknown Tag: LAYOUTKILLSENEMYX,
END: Config\system.txt
Found DirectX Version Number: 4.09.00.0904
Creating Device.....
MonkeyInitStart
MIS: Found DD
MIS: IsHW
MIS: SetCoop
MIS: Setting Disp Mode
Failed HW VP - trying SW
MIS: Done Init 3D Device
MIS: SDRS
MIS: Tex Enum
MIS: Init Decal Render
INITIAL LOAD 16171
RESTORE ALL
Rebuilding the Device....
Clearing 3 VB
Clearing 46 Textures
SUCCESS!!!! Rebuilding the Device....
Playing as: 0
SIDE 0
WARNING: Failed to find Global value TutHurrIncomingSFX
WARNING: Failed to find Global value TutHurrBombEffect
WARNING: Failed to find Global value TutHurrBombEffect
WARNING: Failed to find Global value TutHurrBombEffect
Still refed: C:\Program Files\Slitherine\Battlefield Academy\DATA\UI\UnitInfoPopup.BSF
Playing as: 0
TO: 622
TO: 933
TO: 1111
TO: 1304
TO: 1761
TO: 2132
TO: 2199
TO: 2533
TO: 2605
TO: 2740
TO: 2839
TO: 3195
622: ALL_Move : 1011, 25, 32, 0 : 31B8E63B
Waiting: 629
933: Unit_FireHE : 1003, 17, 0, 0 : 6DE28FBA
Waiting: 934
1111: TILE_SUPPRESSION_FIRE : 1017, 23, 32, 17 : 6622EB46
Waiting: 1142
Waiting: 1168
Waiting: 1191
1304: ALL_Move : 1016, 22, 37, 0 : 53B20F7F
Waiting: 1354
1761: ALL_INDIRECT_FIRE : 1018, 24, 39, 0 : 147F91D8
2132: ALL_SNEAKMODE : 1014, 20, 41, 0 : FA6AC0D4
2199: ALL_TURN : 1014, 21, 41, 0 : 21F4A06A
2533: ALL_SNEAKMODE : 1017, 22, 33, 0 : 5B248E57
2605: ALL_SNEAKMODE : 1017, 24, 33, 0 : C1C03A69
2740: ALL_Move : 1003, 21, 37, 0 : 77675F4B
2839: Unit_FireHE : 1003, 18, 0, 0 : 529FC8C9
3195: BONUS_ME262_BATTERY : 26, 36, 0, 0 : D566264D
406: Unit_FireHE : 18, 1003, 0, 0 : 963D9435
509: Unit_FireHE : 18, 1016, 0, 0 : 88B196A8
780: ALL_INDIRECT_FIRE : 5, 24, 33, 0 : 8FF16849
1294: ALL_SNEAKMODE : 14, 26, 34, 0 : 2D849710
2068: ALL_Move : 20, 28, 25, 0 : 55A8D077
The following was returned by the server:
0

Still refed: C:\Program Files\Slitherine\Battlefield Academy\DATA\UI\UnitInfoPopup.BSF
Playing as: 0
SIDE 0
WARNING: Failed to find object for InitScreenFromTag: BHead0Image
WARNING: Failed to find object for InitScreenFromTag: BHead0Image
WARNING: Failed to find object for InitScreenFromTag: BHead0Image
WARNING: Failed to find object for InitScreenFromTag: BHead0Image
WARNING: Failed to find object for InitScreenFromTag: BHead0Image
WARNING: Failed to find object for InitScreenFromTag: BHead0Image
WARNING: Failed to find object for InitScreenFromTag: BHead0Image
WARNING: Failed to find object for InitScreenFromTag: BHead0Image
WARNING: Failed to find object for InitScreenFromTag: BHead0Image
WARNING: Failed to find object for InitScreenFromTag: BHead0Image
WARNING: Failed to find object for InitScreenFromTag: BHead0Image
Still refed: C:\Program Files\Slitherine\Battlefield Academy\DATA\UI\UnitInfoPopup.BSF
Still refed: C:\Program Files\Slitherine\Battlefield Academy\DATA\UI\UnitInfoPopup.BSF
Playing as: 0
TO: 286
TO: 946
TO: 1225
TO: 1320
TO: 1489
TO: 1526
TO: 1659
TO: 1974
TO: 2044
TO: 2218
TO: 2315
TO: 2393
TO: 2442
TO: 2481
WARNING: Failed to find Global value ME262IncomingSFX
WARNING: Failed to find Global value ME262BombEffect
WARNING: Failed to find Global value ME262BombEffect
Waiting: 1
Waiting: 1
286: TILE_SUPPRESSION_FIRE : 1017, 26, 32, 5 : 63498B6
946: ALL_INDIRECT_FIRE : 1018, 24, 39, 0 : 6183566
1225: ALL_Move : 1016, 23, 36, 0 : 7315A09D
1320: ALL_Move : 1003, 23, 37, 0 : BB55E7CE
1489: ALL_SNEAKMODE : 1014, 21, 41, 0 : 8C592A05
1526: Unit_FireHE : 1014, 18, 0, 0 : D8E7571C
Waiting: 1527
1659: Unit_FireHE : 1014, 18, 0, 0 : A9A3F304
1974: ALL_SNEAKMODE : 1017, 25, 32, 0 : 2030B659
2044: ALL_TURN : 1017, 25, 33, 0 : 69FEABC0
2218: Unit_FireHE : 1013, 18, 0, 0 : 94BF8657
Waiting: 2219
Waiting: 2252
2315: Unit_FireHE : 1013, 18, 0, 0 : 3B8F1A5F
Waiting: 2316
Waiting: 2339
Waiting: 2339
2393: ALL_SNEAKMODE : 1013, 18, 42, 0 : EF3132EF
2442: ALL_SNEAKMODE : 1013, 18, 43, 0 : 7A83B8AE
2481: ALL_TURN : 1013, 19, 42, 0 : 3D156C43
The following was returned by the server:
0

Still refed: C:\Program Files\Slitherine\Battlefield Academy\DATA\UI\UnitInfoPopup.BSF
######## EXCEPTION: 0xC0000005 at address: 0x00435D17
C:\Program Files\Slitherine\Battlefield Academy;C:\Program Files\Slitherine\Battlefield Academy;C:\WINDOWS
CGame::~CGame
c:\dev\bbc\legion2\game.cpp(278) : +37 bytes (CGame::~CGame) 0
-Tankzu-
pipfromslitherine
Site Admin
Site Admin
Posts: 9925
Joined: Wed Mar 23, 2005 10:35 pm

Post by pipfromslitherine »

It's probably still set to the full screen size, and it doesn't run in a window with borders.

I'll see whether the error report gives me any clues.

Cheers

Pip
Tankzu
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 6
Joined: Mon Jan 31, 2011 12:04 am
Location: UK

Post by Tankzu »

Thank you Pip, I will await your findings.
-Tankzu-
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