fail to up load my turn

Tech support for Battle Academy

Moderators: Slitherine Core, BA Moderators

Post Reply
madasaskaven
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 32
Joined: Fri May 28, 2010 3:50 pm

fail to up load my turn

Post by madasaskaven »

Any idea guys I've had two games where after I finish my turn it refuses to up load to the server and I have to give up a turn. This does of course then cause problems.

Mick
junk2drive
BA Moderator
BA Moderator
Posts: 1478
Joined: Sun May 23, 2010 4:47 pm
Location: Arizona USA -7GMT

Post by junk2drive »

Maybe your firewall updated lately and is blocking outgoing traffic?
You can call me junk - and type that with one hand.
madasaskaven
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 32
Joined: Fri May 28, 2010 3:50 pm

Post by madasaskaven »

That would be fine, but it allowed me one game but not another so I can discount the firewall
pipfromslitherine
Site Admin
Site Admin
Posts: 9925
Joined: Wed Mar 23, 2005 10:35 pm

Post by pipfromslitherine »

What kind of connection are you using? That is wireless -vs- wired, DSL vs Cable etc. Did you retry the upload, and how long did it take to fail each time?

Thanks

Pip
madasaskaven
Corporal - 5 cm Pak 38
Corporal - 5 cm Pak 38
Posts: 32
Joined: Fri May 28, 2010 3:50 pm

Post by madasaskaven »

pip,

its a wireless internet connection with sky, it kept rejecting my up loaded turn 3 or 4 times then gave me a message stating it was unable to upload and did I want to cancel my go. This message took about 5 to 10 seconds to appear.

Mick
pipfromslitherine
Site Admin
Site Admin
Posts: 9925
Joined: Wed Mar 23, 2005 10:35 pm

Post by pipfromslitherine »

Hmmm - it's possible you lost connection during the turn I guess. I will add a task to reconnect (if needed) before trying to upload.

If you are able to try a few turns on a wired connection, it would help to diagnose that that is actually the cause of your problems.

Cheers

Pip
Post Reply

Return to “Battle Academy : Tech Support”