Ordered FoG and all kits and won't accept serial???

michaelincol · Post by **michaelincol** » Mon Aug 23, 2010 10:19 pm

Entering serial number from receipt sent via email for field of glory digital edition I get "sorry the serial number you entered is not valid". ???? I am pasting it from email receipt so it is not typing error. I got 3 extras too and would like to play please?

Please assist as I just spent $100 and no can play.

Michael Spotts

YOUR ORDER AND BILLING INFORMATION
Order Number: ************
Order Date: August 23, 2010

Post by **pipfromslitherine** » Mon Aug 23, 2010 10:24 pm

I have redacted your order number from the message as a security precaution.

Are you sure you are using the correct serial for the correct part of the package? That is, when installing FoG first, you'll need the appropriate serial and so on.

If you are still unable to install, please send your details via e-mail to info@slitherine.co.uk and we can check it out.

Cheers

Pip

michaelincol · Post by **michaelincol** » Mon Aug 23, 2010 10:27 pm

thanks - just sent receipt with serials that don't work - yea, I entered first one first. Thanks for quick reply - I have dl'd a ton of games and never had this.

Michael

Post by **IainMcNeil** » Tue Aug 24, 2010 6:24 am

Is this the Mac version of FoG? If somake sure you have not entered it twice and try clicking continue to get to the game as it could be you have already set everything up ok.