Digtal River Woes

deeter · Post by **deeter** » Mon Aug 02, 2010 8:59 pm

I decided to download IF to my laptop in case my desk top dies. I tried several times to do this, but the download kept crashing. I assume the problem is on DR's end. Finally, I got a note saying I had exceeded my six allowable attempts. What gies?

Deeter

batesmotel · Post by **batesmotel** » Mon Aug 02, 2010 9:34 pm

What I usually do if I want to install it on a second machine is just to copy what I downloaded from the first machine where I installed it. There is usually a copy of what you downloaded around unless you explicitly cleaned it up after installing. If you used Firefox to download it, i shuld be wherever Firefox downloads files to by default. This tends to be faster and more reliable than downloading it from DR again.

Chris

Post by **pipfromslitherine** » Mon Aug 02, 2010 10:12 pm

Correct - you can also backup the installer to a CD too.

Cheers

Pip

deeter · Post by **deeter** » Mon Aug 02, 2010 10:55 pm

I realise this, thanks. I have a finicky CD-R and was hoping to just do a download. Back to my question?

Deeter

Post by **pipfromslitherine** » Mon Aug 02, 2010 11:01 pm

USB?

Regarding DR, it seems they are having some issues for sure - other people are certainly having problems. I am certain Iain can reset your download counter once he gets in in the morning. Sorry for the inconvenience in the meantime though.

Cheers

Pip

hidde · Post by **hidde** » Mon Aug 02, 2010 11:35 pm

A had a similiar problem a week or so ago. It was fixed very quick after I contacted Iain.
Never said thanks so want to take the chance...thanks

deeter · Post by **deeter** » Tue Aug 03, 2010 12:04 am

Thanks in advance.

Deeter

Post by **IainMcNeil** » Tue Aug 03, 2010 10:05 am

If you have issues with your download limit mail info@slitherine.co.uk with your order number.