error message: an error occurred while getting game instance

[Finir]

Hello,

today i have accepted 2 challenges and if i try to play the game i receive each time an error message like (Sorry, an error occured while getting game instance 12134. Could not open instance file)

Can you help me? What's wrong.

Thank you very much.

[EricS]

When it says "while getting game instance x", please can you post the number 'x' for both the games that you get this error for?
Thanks

[Finir]

Sure,

1) game instance 12134 - it's a game against Bermudadreieck - Scenario: Indistavio 16AD
2) game instance 12133 - it's a game against Bermudadreieck - Scenario: Cisalpine Gaul 105BC (GD)

Thank you

[Finir]

Hi,

do you have some more informations? We can't start a multiplayer game without to get the ugly "error 1" or this error here.
It's a little bit frustrating.