wtf!?; site says the game is out & take my $ but no d/l

highpocrisy · Post by **highpocrisy** » Thu Apr 22, 2010 12:05 am

I just ordered storm of arrows since the site said its out today, it took my order and accepted the payment(with no pre order discount) but then i just got a transaction number and it said payment succesfull..but i got no download link or serial on either the page or email..

whats up with that

highpocrisy · Post by **highpocrisy** » Thu Apr 22, 2010 12:21 am

btw i cant get into it in the DAG either

Post by **pipfromslitherine** » Thu Apr 22, 2010 2:45 am

Sounds like the email was filtered at some point along the way. Try http://www.findmyorder.com/ and you should be able to get all the details to download.

Cheers

Pip

highpocrisy · Post by **highpocrisy** » Thu Apr 22, 2010 4:07 am

Dear Nick Wrzos,

Thank you for shopping with Slitherine's on-line shop!

We have received your order for following product(s):

Product name Quantity
Field of Glory - Storm of Arrows Digital Version 1
Please keep following order information for your records:

Order unique ID: 468
Order time: 21-04-2010 11:52

We are processing your order right now and will notify you as soon as the order is fulfilled.

Thank you
Your transaction has been processed by RBS WorldPay, on behalf of Slitherine Software UK Ltd.

Transaction details:
Transaction for the value of: USD 38.40
Description: 1-soa_pc
From: Slitherine Software UK Ltd
Merchant's cart ID: SS_468
Authorisation Date/Time: 21/Apr/2010 23:52:10
RBS WorldPay's transaction ID: 1079282177
This is not a tax receipt.

Best regards,

Slitherine Software UK Ltd.

Post by **IainMcNeil** » Thu Apr 22, 2010 8:25 am

You have ordered a boxed copy, not the digital download. If you can think of a way we can make this clearer let us know - there is a link for adding physical items to the cart and another labelled download.

The boxed copies are on their way from the factory and will be here any time now and dispatched as soon as we have them.