Loaded new patch 1.2.3. - All my multiplayer games have gone

Primordial88 · Post by **Primordial88** » Fri Apr 16, 2010 6:35 pm

The heading says it all. I had just finished a turn but an error message said it was not my turn. I logged out and logged on again only to find that my 4 or 5 multiplayer games had disappeared. Very frustrating (at least for the games where I was winning!)

TomBombadil711 · Post by **TomBombadil711** » Fri Apr 16, 2010 6:43 pm

Same here. I have just installed the new patch and all multiplayer games are lost. No opponent turns, no own turns, no results to be seen. There are also no challenges, but this may probably correct.

batesmotel · Post by **batesmotel** » Fri Apr 16, 2010 7:05 pm

Normally upgrading to a new patch level will not delete existing games and there was nothing in the release notes for this patch to indicate differently.

Has anyone gotten an error from the server trying to play mutli-player with 1.2.2 as their latest patch since 1.2.3 was announced? I suspect this may just be an issue with the server upgrade being out of sync with the patch release but someone from Slitherine will have to answer that for certain.

Chris

keithmartinsmith · Post by **keithmartinsmith** » Fri Apr 16, 2010 9:49 pm

If you are playing the SoA Beta then you will not be able to see any MP games other than against other Beta players as the Beta version users a different server. Could that be the problem? Keith

TomBombadil711 · Post by **TomBombadil711** » Fri Apr 16, 2010 10:10 pm

No! It were all SoA games vs other beta testers.

deeter · Post by **deeter** » Fri Apr 16, 2010 10:22 pm

Same here. Only had three games going and they've all dissapeared.

Deeter

Geordietaf · Post by **Geordietaf** » Sat Apr 17, 2010 12:13 am

Yep, all gone. All beta server games.

Holien · Post by **Holien** » Sat Apr 17, 2010 8:20 am

I hope this can be sorted today as a couple of battles were in final stages and very close? Any chance of them getting restored?

hal752 · Post by **hal752** » Sat Apr 17, 2010 1:23 pm

I too have had the same problem with the latest upgrade and was only playing one Beta game against TomBombadil.

Geordietaf · Post by **Geordietaf** » Sat Apr 17, 2010 3:14 pm

Hmmm... Keith and Iain have gone very quiet. Hope they haven't deleted themselves too.

Holien · Post by **Holien** » Sat Apr 17, 2010 3:20 pm

Well it is Saturday and very nice weather, I am sure their families might like a bit of time with them?

batesmotel · Post by **batesmotel** » Sat Apr 17, 2010 3:20 pm

Geordietaf wrote:Hmmm... Keith and Iain have gone very quiet. Hope they haven't deleted themselves too.

I suspect Keith doesn't have access to the Slitherine server. Iain might just be taking the weekend off

Chris

Geordietaf · Post by **Geordietaf** » Sat Apr 17, 2010 3:42 pm

Personally I blame the volcano.

Post by **IainMcNeil** » Sat Apr 17, 2010 4:40 pm

I have a feeling it may be a bug in the server....

We had another beta test update yesterday and we had to kill of old saved games in that one. It seems like the saved games have been killed for all beta games not just the selected one. It will be fixed next week and I'll see if anything can be recovered

I had 2 games myself going so its very frustrating.

batesmotel · Post by **batesmotel** » Sat Apr 17, 2010 6:53 pm

iainmcneil wrote:I have a feeling it may be a bug in the server....

We had another beta test update yesterday and we had to kill of old saved games in that one. It seems like the saved games have been killed for all beta games not just the selected one. It will be fixed next week and I'll see if anything can be recovered

I had 2 games myself going so its very frustrating.

I don't understand what you mean when you say you had to kill off old saved games for the beta test update yesterday. Did the 1.2.3 beta upgrade (I assume that is the beta patch from yesterday) require eliminating all the pre-1.2.3 games? If so, it should at least have been mentioned in the release notes. Or was there some beta patch that just affected the server and did not involve anything sent out to beta testers? Feeling very puzzled at this point.

Chris

Post by **pipfromslitherine** » Sat Apr 17, 2010 7:04 pm

He means a bug in our admin software. We needed to remove all the games for a different game, and we think it may have actually removed all the beta games for all games.

Sorry for the inconvenience - we'll get it fixed so it doesn't happen again.

Cheers

Pip

Holien · Post by **Holien** » Sat Apr 17, 2010 7:14 pm

Hi Pip does that mean the games are lost? Just let us know either way as we can re-start games? But I don't want to re-start if you will restore the lost games?

Post by **pipfromslitherine** » Sat Apr 17, 2010 7:55 pm

I'll guess we won't know until Monday whether we can get them back.

Cheers

Pip

batesmotel · Post by **batesmotel** » Sat Apr 17, 2010 8:48 pm

pipfromslitherine wrote:He means a bug in our admin software. We needed to remove all the games for a different game, and we think it may have actually removed all the beta games for all games.

Sorry for the inconvenience - we'll get it fixed so it doesn't happen again.

Cheers

Pip

Thanks for the explanation. A bit clearer than Iain's was to me.

Chris

Loaded new patch 1.2.3. - All my multiplayer games have gone

Loaded new patch 1.2.3. - All my multiplayer games have gone

UPGRADE