Multiplayer Turn Notification update?

Jimmy_Wishbone · Post by **Jimmy_Wishbone** » Sat Jan 02, 2010 7:05 pm

Hi -

I don't seem to be getting turn notifications for my opponents completed turns in Multiplayer. The game is registered and updated to the current patch. Registration was based on acount credentials for the forums, and email in the profile here is correct. Is there any way I can update the game registration to enable turn notification?

Thanks
--Jim--

keithmartinsmith · Post by **keithmartinsmith** » Sat Jan 02, 2010 11:21 pm

Is there a possibility that your spam settings in your email are rejecting the game turn information messages?

Jimmy_Wishbone · Post by **Jimmy_Wishbone** » Sat Jan 02, 2010 11:28 pm

Hi Keith -

I should have mentioned I checked the spam filters and unfortunately nothing there. I also searched for config files in both the install directory and the save game directory but did not stumble across anything I could edit to change the email address value. Sidenote - My HexWar turns come through fine

Thanks
--Jim--

Post by **IainMcNeil** » Mon Jan 04, 2010 2:10 pm

Can you log in on the homepage and check your settings are set to allow turn notifications. Also add slitherine.com to your safe ist in teh spam checker to be sure.

Morbio · Post by **Morbio** » Mon Jan 04, 2010 10:35 pm

I'm having the same problem. Where do I check my settings to allow turn notifications? I don't see anything on the homepage, I've tried editing my information to check my e-mailaddress is correct (it is - and my spam filter isn't getting the mail) - do I need to tick the receive PBEM (whatever that is) notifications?

Any help appreciated.

Thanks,
Morbio

e_barkmann · Post by **e_barkmann** » Mon Jan 04, 2010 11:14 pm

do I need to tick the receive PBEM

yes

Morbio · Post by **Morbio** » Tue Jan 05, 2010 12:35 am

Thanks

Jimmy_Wishbone · Post by **Jimmy_Wishbone** » Wed Jan 06, 2010 11:14 pm

Hi Keith & Iain -

Looks like it is a Comcast issue, though nothing shows in my local client. I ran a test by changing the email address here to a test account at gmail, then forwarding on to comcast. Everything comes through fine. Switched it back to directly mail comcast as a double check, and nothing gets through. I'm sticking with the gmail and autoforward solution for now.

Chatted with Comcast support, they indicated they could not look at the gateway filters and indicated that the mail admin at slitherine should look for returned undeliverable mail, grab the error codes and go through the drill at the block removal site - http://postmaster.comcast.net/IPB-removal.aspx.

Hope that helps, thanks for your attention on this, I should have thought of the gmail forward earlier.

Iain - quick side question -why there are seperate email registrations for the slitherine home page and the forums? Seems like you would want all of that in one place.

Thanks
--Jim--

Post by **IainMcNeil** » Thu Jan 07, 2010 10:42 am

This registration problem is a legacy issue we are working to resolve. There was a reason why we did it this way but for the life of me I can't remember what it was...