I can see the cinematic but I can't play

carlibouros · Post by **carlibouros** » Sat Oct 27, 2007 4:29 pm

Hello !
I can good see the cinematic, but then the game doesn't begin (I can't access to the game's menu).
I have written NoSound 1 in user.txt, as it's written in the readme, but it doesn't work.
I'm French ; if someone can answer me in french I will enjoy.

Post by **IainMcNeil** » Sat Oct 27, 2007 6:58 pm

Sorry you are having problems. Can you check you have the latest drivers for your hardware. Can you also let us know your PC specs and operating system and we'll try and get you up and running.

I'm moving this to the tech support area.

aaron323 · Post by **aaron323** » Sun Jan 20, 2008 1:47 pm

Hi, im having the same problem. After the cinematic there is a short pause before an error message stating that the game must close. The specs for my computer are as follows:
Microsoft Windows XP 2002
Intel Pentium 4
2.40 GHz
504 MB RAM

Post by **IainMcNeil** » Sun Jan 20, 2008 9:46 pm

As above please check you have the latest drivers for your hardware and that you installed DirectX 9.0c.

aaron323 · Post by **aaron323** » Mon Jan 21, 2008 8:39 pm

Unfortunately i am unsure as to how i would check these or wether i have the required graphics card. Could you advise me on how i would do this?

Post by **IainMcNeil** » Mon Jan 21, 2008 10:00 pm

If you tell us what card you have we might be able to help.

Post by **pipfromslitherine** » Tue Jan 22, 2008 5:54 pm

Best way is to follow the directions in the Sticky at the very top of this forum.

Cheers

Pip

food123 · Post by **food123** » Thu Nov 19, 2009 8:36 pm

I need help i read read me it said to do something and i don't get it(my problem is i get to the intro then it shut of

then i tried to do what it said but does not make sense

Post by **pipfromslitherine** » Thu Nov 19, 2009 10:09 pm

If you follow the directions in the Sticky at the top of this Tech Support forum it should generate a report which you can post here to give us details on your machine.

That is the first step in trying to work out what is causing your issue.

Cheers

Pip