Headquarters purchased but does not show on My Page

[gldavis]

This is the email I sent to slitherine, I have not received an answer. I will start a complaint with PayPal unless I hear from you soon.

"I purchased Headquarters Cold War this morning on your website. The purchase has gone through on my paypal, but there is no indication on your site that I have purchased it. It was purchased about two hours ago under my email (not shown)

Please let me know what is going on.

Now I notice that the price I paid was wrong. I used my anniversary coupon to purchase this at $49, now I see that the price is $29. I still do not have the game and now I found that I was overcharged."

I am a long time customer and purchase directly from the website. I used my 42% anniversary coupon to purchase this, now their is no indication that I ever purchased it. I sent my PayPal order ID number in the email. I ordered on the 19th and sent an email the first day and again the next day.

I have received nothing from Slitherine so far. Very disappointing.

[zakblood]

Contact support@slitherine.co.uk for a quicker reply

[gldavis]

I emailed them twice, 3\19 and 3\20, I have not received any response. That was my first step. Thanks anyway