Fatal error message

Tech support for Battle Academy 2

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TommieSL
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Fatal error message

Post by TommieSL »

Hello.
Playing several MP games at the moment but one has just come up with this error message when I click to open the game from the MP screen...

*** Unhandled Exception! ExpCode: 0x80000003 ExpFlags:
0 ExpAddress: 0x004902A0 Please Report!
pipfromslitherine
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Re: Fatal error message

Post by pipfromslitherine »

Can you please post the contents of the Documents/My Games/BA2/error.log file >immediately after< you trigger this error.

Cheers

Pip
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TommieSL
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Private First Class - Wehrmacht Inf
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Re: Fatal error message

Post by TommieSL »

As below:....

VER:10004
PLATFORM: WINDOWS
CPU String: GenuineIntel
Stepping ID = 12
Model = 14
Family = 6
Extended model = 8
CLFLUSH cache line size = 64
APIC Physical ID = 4
CPU Brand String: Intel(R) Core(TM) i5-8365U CPU @ 1.60GHz
Cache Size = 256K
UNKNOWN TAGS IN: CONFIG/SYSTEM.TXT
Unknown Tag: MOVIEMODE
Unknown Tag: DYNAMICENV
Unknown Tag: LAYOUTKILLSENEMYX,
END: CONFIG/SYSTEM.TXT
Found DirectX Version Number: 4.09.00.0904
Creating Device.....
MonkeyInitStart
MIS: Found DD
MIS: IsHW
MIS: SetCoop
MIS: Setting Disp Mode
MIS: Done Init 3D Device
MIS: Tex Enum
MIS: SDRS
MIS: Init Decal Render
TS: Start
TS: IAPSent
TS: UILoaded
INITIAL LOAD 2333
TS: BattleObj
TS: Managers
TS: BFBB
TS: LT
TS: InitDLUI
TS: Messages
TS: Ended
The following was returned by the server:
0

[{"ErrorCode":"0","clientVersion":"10004","login":"TommieSL"}]

ERROR
string && "Missing Campaign String..."
.\GameData.cpp(43) : Failed
ERROR

######## EXCEPTION: 0x80000003 at address: 0x004902A0
SEARCHING: C:\Program Files (x86)\Steam\steamapps\common\Battle Academy 2;C:\Program Files (x86)\Steam\steamapps\common\Battle Academy 2;C:\windows
C:\Program Files (x86)\Steam\steamapps\common\Battle Academy 2;C:\Program Files (x86)\Steam\steamapps\common\Battle Academy 2;C:\windows
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
0: SymGetSymFromAddr64(): GetLastError = 487
BaseThreadInitThunk
RtlGetAppContainerNamedObjectPath
RtlGetAppContainerNamedObjectPath
pipfromslitherine
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Re: Fatal error message

Post by pipfromslitherine »

It looks like the turn is in some way corrupted. Can you contact support@slitherine.co.uk and they will be able to take a look at the backend and see what is going on. They may need to roll back the turn to the prior turn in order to continue the game.

Cheers

Pip
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TommieSL
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 7
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Re: Fatal error message

Post by TommieSL »

Thanks for your help.
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