email Notifications

[tyronec]

Were not happening yesterday

[rbodleyscott]

Were not happening yesterday

In which game?

[TheBug67]

Not getting them either in both the Field of Glory II and FOG Medieval tournaments. I just get the initial start email but then never get an email when it is my turn. It started at the end of the last tournaments for these games for me. I would sporadically get emails the last round when it had been fine at the start. Haven't received any for my turn in the current tournament.

[tyronec]

It was Medieval, I don't have any Ancients games ongoing. Have notified support.

[rbodleyscott]

Not getting them either in both the Field of Glory II and FOG Medieval tournaments. I just get the initial start email but then never get an email when it is my turn. It started at the end of the last tournaments for these games for me. I would sporadically get emails the last round when it had been fine at the start. Haven't received any for my turn in the current tournament.

Hmm, they seem to be working for me. Have you checked that your preferences have not been reset?

[tyronec]

Started working again today.

[TheBug67]

Couple days ago I started getting one of the emails for both of my paired games but not the second game. So far today it looks like I got both for the Medieval tournament so will have to see if they both come through for the ancients.

[Hari72]

Yes, for the tournement (both Medieval and Ancient) only one notification! or none. For the posts in the forum or PM no notification. And today till no notification!

[tyronec]

It is being erratic, sometimes working and sometimes not - which is probably even worse than not working at all.
Also notifications from a sent PM is not working and I never had a response to the email I sent support.

[Karvon]

It is being erratic, sometimes working and sometimes not - which is probably even worse than not working at all.
Also notifications from a sent PM is not working and I never had a response to the email I sent support.

email notification has been erratic for quite some time for me. Sometimes I get them for games, sometimes I don't. There's often a considerable lag between when the turn is available on the server and when I get notified - when I do. I generally have my game running 24/7 and simply log out/in when I've been away for more than a couple of hours to avoid the typical server timeouts. That lets me see games available as they actually appear.

Karvon

[rbodleyscott]

Sorry about that, we do have an issue with our DNS at the moment that intermittently affects deliverability of our emails. Our DNS provider is working on the fix

[Hari72]

Now it seems working!