Headquarters World War II UNPLAYABLE NOW!

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Auchinleck
Private First Class - Wehrmacht Inf
Private First Class - Wehrmacht Inf
Posts: 5
Joined: Fri Oct 02, 2015 6:29 am

Headquarters World War II UNPLAYABLE NOW!

Post by Auchinleck »

I'm playing the latest version. I was able to play the game and complete several scenarios. Now when I try to play, I cannot get past even the first turn in any scenario, without the game crashing with the following error message: An Unreal process has crashed: UE4-UEBA. I am not the first player to see this crash. But I have found no valid solutions listed on Steam. Steam passes the buck to Slitherine to troubleshoot. Will I get any help here?
zakblood
Most Active User 2017
Most Active User 2017
Posts: 16640
Joined: Thu Jun 12, 2014 6:44 pm

Re: Headquarters World War II UNPLAYABLE NOW!

Post by zakblood »

8 or 9 times out of 10, it's because of either background programmes running that clash with the gaming engine or overlay apps being run at the same time as the game, or even permission issues with windows or a program not being given higher level permissions or wanting to run something in use at the same time the game wants it.

Best advice as always is to install game and or steam, eg both as admin, and run both as admin, and have a clean start up, with as little junk as possible loaded.
Edmon
Slitherine
Slitherine
Posts: 533
Joined: Thu Oct 17, 2019 12:50 pm

Re: Headquarters World War II UNPLAYABLE NOW!

Post by Edmon »

Please message support@slitherine.co.uk.

Also, do you have a current gen intel CPU? There are known stability issues with these.
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