Field of Glory II Medieval crashing with 0xC0000005 exception when entering battle

[Scharlach]

Hi everyone,
I'm experiencing a crash when trying to enter a battle in Field of Glory II Medieval. The game crashes with an exception and generates an error log. Here are the key details:

Exception: 0xC0000005 at address: 0x004CB559
OS: Windows 10 (version 10.0.22621.3958)
GPU: AMD Radeon(TM) Vega 8 Graphics
CPU: AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx
Game version: 10514 (Build 10009, June 4 2024)

The crash seems to occur during the loading of textures or 3D models, as the error log shows repeated calls to C3DTxtLoader::LoadS4FFrame before the crash.
Has anyone encountered a similar issue or knows how to resolve this? Any help would be greatly appreciated!
Let me know if you need any additional information. Thanks in advance for your assistance.

[rbodleyscott]

Please can you post the error.log here

I will note that the current game version is 10520, dated July 29, 2024

(v10514 dates from Jan 08 2024)

You can download the updater from here:

https://www.slitherine.com/member/downl ... i-medieval