Updater not Downloading v1.13.02 on Windows 10

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Jades
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Updater not Downloading v1.13.02 on Windows 10

Post by Jades »

The Updater accessed from the Game Menu and the Start Menu tells me that there's an update available but it keeps downloading and installing 1.13.01 which I already have.

I am able to see the link to download 1.13.02 via My Page, so I can get it that way, but the Updater's more convenient.

Windows 10 22H2 64 Bit.
Jades
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Re: Updater not Downloading v1.13.02 on Windows 10

Post by Jades »

Bit more info relating to the issue I had, in case it helps. Windows 10 64-Bit. I purchased Gladius from Matrix Games as a physical shipment, on DVD.

From the disc for the main game I installed Gladius-RelicsOfWar-MultiSetupRelease-V1.10.01.00.exe

This was followed by Gladius-RelicsOfWar-MultiPatch-v1.12.00.00.exe which was also on the disc.

I had also purchased the DLC packs for the Adeptus Mechanicus and T'au as physical copies on DVD. The disc contents for each of these turned out to be identical to the main disc for Gladius so I just ran the v1.12.00.00 patch file from the disc, selected Activate DLC and inputted the key. I did this with both discs.

Once that was done I loaded up the Game Menu from Windows' Start Menu, clicked the Check For Updates option and TrueUpdate successfully upgraded my Gladius install to v1.13.01.

Now when I check for updates TrueUpdate tells me that "There is a newer version of Warhammer 40,000: Gladius - Relics of War available." so I clicked Next.

The Downloading File window pops up but the file it's downloading is always Gladius-RelicsOfWar-MultiPatch-v1.13.01.exe which is the version that's already installed.
Gladius_Wrong_Update_1.png
Gladius_Wrong_Update_1.png (17.56 KiB) Viewed 2084 times
Once it's downloaded the installer runs and the welcome screen for that tells me it is for v1.13.01 and if I click Next anyway I then get a screen telling me that I'm alredy up to date and giving me the options to Activate DLC, proceed with the reinstall anyway or cancel.
Gladius_Wrong_Update_2.png
Gladius_Wrong_Update_2.png (116.14 KiB) Viewed 2084 times
I've tried using the reinstall option from that window but it's still doing the same thing as before once the installation was completed and I reloaded the Game Menu.

I hope this helps! I am really enjoying the game and have just bought some more DLC.
zakblood
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Re: Updater not Downloading v1.13.02 on Windows 10

Post by zakblood »

Installing as administrator set's up the correct file permissions same as run as administrator with any downloaded file, it set's the right permissions and also set ups with most antivirus and firewall programs
Jades
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Re: Updater not Downloading v1.13.02 on Windows 10

Post by Jades »

zakblood wrote: Tue Mar 12, 2024 4:03 pm Installing as administrator set's up the correct file permissions same as run as administrator with any downloaded file, it set's the right permissions and also set ups with most antivirus and firewall programs
Thanks for replying. I gave it admin permissions when I ran the update, it fetched the wrong file.
Jades
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Re: Updater not Downloading v1.13.02 on Windows 10

Post by Jades »

In the end I downloaded the update file for v1.13.02 manually from the Matrix Games or Slitherine website a few weeks back and installed that and TrueUpdate then correctly reported that the game was up-to-date.

Just noticed there's another update been released today, v1.13.03, I'll see what happens tomorrow. :)
Jades
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Re: Updater not Downloading v1.13.02 on Windows 10

Post by Jades »

Successfully updated from v1.13.02 to v1.13.03 using TrueUpdate today.

Thanks for a great game!
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