Get "Unknown Error" logging into Medieval multiplayer

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harveylh
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Get "Unknown Error" logging into Medieval multiplayer

Post by harveylh »

Able to play FOG II Medieval multiplayer with no problems since the last update last month. No problem this morning (local time) and then this afternoon I started getting "Unknown Error" every time I tried to log into Medieval multiplayer. No problems with FOGII multiplayer. I have rebooted my laptop several times. I access my games via steam so I have also uninstalled and re-installed FOGII Medieval. I still get "Unknown Error" logging into multiplayer. Please advise. Thanks for your help.

Harvey
We should all Stand With Ukraine. 🇺🇦 ✊
rbodleyscott
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Re: Get "Unknown Error" logging into Medieval multiplayer

Post by rbodleyscott »

Not sure what is going on. I have logged into Medieval MP several times during this period with no problems.

I have notified those in charge of the PBEM server.
Richard Bodley Scott

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Lynx57
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Re: Get "Unknown Error" logging into Medieval multiplayer

Post by Lynx57 »

Hello same problem here with medieval , empires and panzercorps 2 , fog is still fonctionnal.

Wait and see ... ;)
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rbodleyscott
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Re: Get "Unknown Error" logging into Medieval multiplayer

Post by rbodleyscott »

This issue is affecting some people but not others.

Would you mind telling us what country you are playing from?
Richard Bodley Scott

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harveylh
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Re: Get "Unknown Error" logging into Medieval multiplayer

Post by harveylh »

I'm on the East Coast of the U.S.

Also like Lynx57 I am getting the same error on FOG Empires but not FOGII.

Harvey
We should all Stand With Ukraine. 🇺🇦 ✊
rbodleyscott
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Re: Get "Unknown Error" logging into Medieval multiplayer

Post by rbodleyscott »

Apparently there was an error in the login system, affecting only certain accounts.

Your accounts have been corrected and you should be able to login again. If not, please let us know.

If anyone else encounters this issue, please report it here.
Richard Bodley Scott

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harveylh
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Re: Get "Unknown Error" logging into Medieval multiplayer

Post by harveylh »

Thanks, Richard, everything is working now :D

Harvey
We should all Stand With Ukraine. 🇺🇦 ✊
Denham
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Re: Get "Unknown Error" logging into Medieval multiplayer

Post by Denham »

Am having the same problem. I try updating and get an error due to ftp file message. I've tried both from the opening screen and from my page.
rbodleyscott
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Re: Get "Unknown Error" logging into Medieval multiplayer

Post by rbodleyscott »

Denham wrote: Wed Feb 16, 2022 4:00 pm Am having the same problem. I try updating and get an error due to ftp file message. I've tried both from the opening screen and from my page.
That sounds like a different problem. Please email support@slitherine.co.uk. They should be able to help.
Richard Bodley Scott

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cromlechi
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Re: Get "Unknown Error" logging into Medieval multiplayer

Post by cromlechi »

Sorry just saw this thread. I get authorisation failed message and have tried restarting my computer.
Fudwuppel
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Re: Get "Unknown Error" logging into Medieval multiplayer

Post by Fudwuppel »

I get message 'Server cannot validate your details.'
rbodleyscott
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Re: Get "Unknown Error" logging into Medieval multiplayer

Post by rbodleyscott »

Fudwuppel wrote: Wed Feb 23, 2022 10:35 pm I get message 'Server cannot validate your details.'
Please email support@slitherine.co.uk
Richard Bodley Scott

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rbodleyscott
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Re: Get "Unknown Error" logging into Medieval multiplayer

Post by rbodleyscott »

cromlechi wrote: Wed Feb 23, 2022 7:55 pm Sorry just saw this thread. I get authorisation failed message and have tried restarting my computer.
See my reply in other thread.
Richard Bodley Scott

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DerAlpman
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Re: Get "Unknown Error" logging into Medieval multiplayer

Post by DerAlpman »

I get this "Unknown Error", too. I got it last year and mailed to the support but never got an answer (or it got lost in spam). It vanished a day or two later.
rbodleyscott
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Re: Get "Unknown Error" logging into Medieval multiplayer

Post by rbodleyscott »

DerAlpman wrote: Fri Feb 10, 2023 6:59 pm I get this "Unknown Error", too. I got it last year and mailed to the support but never got an answer (or it got lost in spam). It vanished a day or two later.
If it was before 03 Feb 2022, the issue then was fixed. If since then, it seems to have fixed itself for you now.

If it recurs, please email support@slitherine.co.uk again.
Richard Bodley Scott

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ewan_lawson2002
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Re: Get "Unknown Error" logging into Medieval multiplayer

Post by ewan_lawson2002 »

This issue has now started for me. Reported to support but nothing heard back.
Ewan
rbodleyscott
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Re: Get "Unknown Error" logging into Medieval multiplayer

Post by rbodleyscott »

ewan_lawson2002 wrote: Thu Jun 15, 2023 1:12 am This issue has now started for me. Reported to support but nothing heard back.
Ewan
Is it still occurring? If not, was probably a server glitch.
Richard Bodley Scott

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Hari72
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Re: Get "Unknown Error" logging into Medieval multiplayer

Post by Hari72 »

It happens from time to time this week is the third time! :| :cry:
HobbesACW
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Re: Get "Unknown Error" logging into Medieval multiplayer

Post by HobbesACW »

I'm getting it now.

Chris
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Re: Get "Unknown Error" logging into Medieval multiplayer

Post by HobbesACW »

Working again for me.
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