Unable to remove stalled game

[Doyley50]

I have a game that has been going on and off for months, my opponent taking long pauses between moves and now seemingly have given up. I am unable to dispose of this as an abandoned game as every time I try I am told that I am not in the game! Can you advise how I can scrub this game?

[pipfromslitherine]

It will eventually fall off on its own. I know we have had issues with claiming games in PBEM3. If you really need it claimed quickly, your best bet is to reach out to support.

Cheers

Pip

[Doyley50]

Thanks for your quick reply, I will wait and see, and if nothing happens I will get onto support.

[rbodleyscott]

It should get deleted automatically if it has not been played for 1 month the next time the cleanup task is run. (Not sure of the frequency of that, but is is automated).