Search found 7 matches

by nheather
Mon Jun 28, 2021 9:35 am
Forum: Online Ordering & Support
Topic: How do I contact you - incorrect charge against purchase
Replies: 4
Views: 1321

Re: How do I contact you - incorrect charge against purchase

Oh you took the time to merge my posts - would be nice if you could expend the time to address my concern. Just to let you know that a dispute has now been raised with PayPal. PayPal have advised me that the cause is that Slitherine only have US dollars set up on their PayPal account - fine for inte...
by nheather
Mon Jun 28, 2021 9:33 am
Forum: Online Ordering & Support
Topic: How do I contact you - incorrect charge against purchase
Replies: 4
Views: 1321

Re: How do I contact you - incorrect charge against purchase

UPDATE

Currently on the phone with PayPal.

They have advised me that Slitherine's PayPal account is already under investigation and have advised me to contact Action Fraud.

Clearly that is silly but I do want to get this resolved.
by nheather
Mon Jun 28, 2021 8:21 am
Forum: Online Ordering & Support
Topic: How do I contact you - incorrect charge against purchase
Replies: 4
Views: 1321

How do I contact you - incorrect charge against purchase

I live in the UK (about 20 miles from Slitherine). Slitherine are in the UK. Slitherine are a UK company (Slitherine UK Limited). The product was advertised in GBP. The basket total was shown in GBP. The checkout total was shown in GBP. My PayPal default currency is GBP. My credit card associated wi...
by nheather
Mon Jun 28, 2021 8:13 am
Forum: Online Ordering & Support
Topic: How do I contact you - incorrect charge against purchase
Replies: 4
Views: 1321

Re: Anyone Else in the UK Being Charged in USD

How do you get in contact with Slitherine? I've spoken to PayPal and they say this is nothing to do with them - Slitherine chose to request payment in USD for some reason. I will need to speak to Slitherine because this is not that simple to resolve - they can't simply reverse the transaction becaus...
by nheather
Sun Jun 27, 2021 10:56 pm
Forum: Online Ordering & Support
Topic: How do I contact you - incorrect charge against purchase
Replies: 4
Views: 1321

Anyone Else in the UK Being Charged in USD

I live in the UK. Slitherine is a UK company, based not far from where I live. I've just ordered a game, advertised in GBP, the checkout gave a price in GBP but when I selected PayPal, the price was put through in USD even though my PayPal account is in GBP. This must be a Slitherine thing, not a Pa...
by nheather
Sat Mar 22, 2014 1:32 pm
Forum: iOS Beta
Topic: First Aircraft Mission (Minsk)
Replies: 1
Views: 2790

First Aircraft Mission (Minsk)

Have completed this twice.

On both occasions I have destroyed what must be the Armoured Train but each time I have been awarded a Fair Victory because the optional objective 'Destroy the Armoured Train' was not completed.

Am I missing something or is this a bug

Cheers,

Nigel
by nheather
Thu Mar 20, 2014 8:03 pm
Forum: iOS Beta
Topic: Very Early Comment
Replies: 1
Views: 2777

Very Early Comment

Barely had chance to touch it - just been through the first 'tutorial game' Maybe be okay for the youngsters with great eyesight but I'm really struggling to read the text. It is far too small on the tips before you select campaign and on the status info boxes when you click and hold a unit. On the ...

Go to advanced search