ok, based on your comments I grabbed the "slitherine" patch instead of the "matrix" patch and that did it.

thanks, tom

I bought it directly from yall and downloaded it via the digital river stuff. I have the invoice and reciept. The game came up fine and is running but when I downloaded the patch and started the patch install it asked me for a serial number; says it should be on the cd or invoice) I dont have a cd a...

I downloaded the commander:EaW but when I try to install the update patch it asks me for a license serial number that I do not have.

tom