Hello again
Thank you for your most generous offer to help: much appreciated.
Before you kindly responded, I managed to enlist the aid of my sister who has considerably more computer skills than I and after a somewhat tortuous process we (or should I say "she") solved the problem and the game now ...

Hello
Please accept my apologies. I assumed (wrongly, my fault) that you were a Slitherine employee. Again my apologies. You can sense my frustration with Slitherine/Matrix: I have purchased 2 games in the past 6 weeks and neither have worked, resulting in prolonged and to me confusing ...

With reference to your request to restate my query, you need to read chronologically the several e-mails sent to you under the heading "Game crash:Commander Europe at War Gold and Ports". The SUMMARY sets out the basic questions and restates the position just prior to my sending you the final piece ...

Further to my "SUMMARY" (see earlier --- reply awaited) there is a now a further major problem:
regarding e) The Grand Strategy Expansion v 2.0 will NOT launch using the Slitherine launcher (which was reached by pressing the screen icon).
How do I get this game to work?
John A Nicholson

Hello
SUMMARY
To summarise the current position is as follows:
a) When I posted the original questions 1) and 2) I was using CEAW v 1.12.
b) When I deleted (on your advice) the file "settings.txt" I was still in 1.12 and the game still still crashed after carrying out the deletion.
c) It was at this ...

GAME CRASH
Regarding 1) I carried out your instruction, BUT DESPITE DOING THIS, THE GAME CRASHED ON 19th JANUARY TURN!
EXTREMELY DISAPPOINTING!!!!
Please provide further instructions. This take precedence over questions 2),3), and 4).
I look forward to hearing from you as a matter of urgency.
John ...

2) Further to my correspondence of earlier today, I would add that on turn 1 (playing Allies with slight Axis advantage) it is not possible to load transports from Glasgow, Edinburgh and Belfast into empty adjacent seaspace.
Incidentally 3): The version I am playing is CEAW v 1.12. Is this the ...

Thank you for the info.
1) Game crash. I'll do as you say.
2) No I'm aware that garrisons can't be loaded and there was ample space. As an example playing Allies, the Allied unit in Canada could not be loaded.
Do you have any more thoughts
Kind Regards John Nicholson

Hello,
Can you kindly help, but please note that I have almost zero computer skills and am not au fait with computer terminology; so can you please phrase your reply in plain English with as much explanatory help in order for me to act upon your instructions. Thanks.
The problems are:
1) The game ...

After downloading the Sealion patch I followed this process:
1) Click on "Campaign"
2) Click on "Operation Sealion"
3) Click on "Landing Grounds"
This produced "This campaign requires these expansions to be installed:
Operation Sealion Expansion Pack
Click to go online to install the pack required ...

I have today downloaded the relevant patch, but now find that it is necessary to purchase the expansion pack. Your website says that this is out of stock and there is no reference to it on Amazon. Could you advise what is the latest position in terms of availability as I am interested in purchasing.

Hello Pip
I have still not received an answer to why the scenary was ruined and what steps I can take to avoid a repetition of this problem.
Is there some scenary or object icon that triggers the start of this phenomenon?
Regards,
JJ McNick

Hello Rob
Since your notification on the 3rd that Pip would be sending the template, I have not heard further from you and have not received said template. I also look forward to receiving a response to my correspondence of the 5th.
Thanking you in anticipation,
JJ McNick

Hello again Rob
Thank you for your welcome information. Yes please, do ask Pip to build me the Blitzkreig template and "PM" (sorry I don't know what "PM" means; kindly explain) me the campaign folder. Sorry, can you also explain what you mean by "UNZIP to your user campaign folder and create ...

No, objects on the map did not suddenly turn into Arnhem objects.
When I purchased the basic game only the three basic terrain types were available. Having purchased the Blitzkreig module, Arnhem objects have been added to the scenary menu.
I used some of these on the new map that I was building ...

For "real game campaign folder" read "campaign folder. Sorry for any confusion; this was just to indicate that I was away from Editor mode.
Using just the basic game I have been able to create a campaign folder with scenarios and play the game with no trouble. My problem is that I am unable to do ...

Whilst creating a map using Editor I realized that Arnhem objects have mysteriously appeared on the options avalable. I do not have this extension, but do have the France Blitzkreig. Whilst attempting to then put in sundry objects, giant dice appeared and huge shadows of what seemed to be giant ...

I have carried out your instructions and am now able to build Blitzkreig France units in Editor mode. The problem is that once built there is no "real game" Campaign folder available when I try to play the game. When I create one in advance it leads me every time to Editor options that only include ...

Please advise procedure to include units in extension pack into Editor mode. I created a new folder for the new extension, but new extension pack units were not available in the list of fixed units that could be included. Only the basic game units were offered. Is some additional action required?

Could you kindly advise if it is possible to improve the all round ability of the AI, particularly in the context of improving their abilities to hit and destroy a target. Too many instances of 88mm shells deflecting from vulnerable low armoured rearward facing AFVs.
With thanks