Error 1

Epicouros · Post by **Epicouros** » Wed Mar 31, 2010 9:51 am

Do you think my multiplayer and posting problems could be related?

Post by **IainMcNeil** » Wed Mar 31, 2010 9:58 am

I'll ask our web guy to look in to this, its possible. Can you email a screenshot of the issue to info@slitherine.co.uk so I can pass it on?

Epicouros · Post by **Epicouros** » Fri Apr 02, 2010 12:32 pm

Update: I am also unable to issue challenges. Probably also since the 30th of March.

I get a box: "Please wait... Issuing a challenge"

Epicouros · Post by **Epicouros** » Fri Apr 02, 2010 12:34 pm

...then after a few minutes:
"An error occurred while issuing a challenge. Network connection error (Code-1)".

Epicouros · Post by **Epicouros** » Fri Apr 02, 2010 12:35 pm

And as you see I'm still unable to post anything longer then a few lines.
Also since then.

Epicouros · Post by **Epicouros** » Fri Apr 02, 2010 12:38 pm

Should I cancel my preorder for SoA?
Or will this get fixed with the release?

Epicouros · Post by **Epicouros** » Fri Apr 02, 2010 12:42 pm

I'd hate to ask for a refund of the game, as I like it a lot.
I had no trouble before March 30th, and I didn't change anything...
Also no problems with other games/sites/forums...

Epicouros · Post by **Epicouros** » Fri Apr 02, 2010 12:52 pm

Just to make things completely clear:
All my games are affected. Not just specific ones.

Epicouros · Post by **Epicouros** » Fri Apr 02, 2010 12:54 pm

I am thus completely unable to send multiplayer turns or issue challenges since March 30th,
and still have the same posting problems, which also started then.

Epicouros · Post by **Epicouros** » Sun Apr 04, 2010 12:07 am

Test...

Nope, still the same...
Longer posts still unable to post...
Too tired to try playing a turn now, I'll check again tomorrow.

GA_thrawn · Post by **GA_thrawn** » Sun Apr 04, 2010 10:11 am

I have the same problem in my "battle of muda" against Mongo108

"Network connection error (code -1)"
Other battles work fine.

Epicouros · Post by **Epicouros** » Sun Apr 04, 2010 11:01 am

If you're able to play other battles, it's probably not exactly the same problem...
I can't even put up a challenge

Still, if the problem becomes more widespread, the chances get bigger of something to be done about it, to put it cynically...

Post by **pipfromslitherine** » Sun Apr 04, 2010 5:41 pm

If the game used to work for you and has suddenly stopped it is almost certainly something at your end. I know that's not helpful, but there isn't some change serverside which would prevent you posting up info to both the forum and the PBEM server.

My two initial guesses would be an over-enthusiastic firewall (though why it would only affect longer data chunks and not all connections I cannot understand). Or perhaps some bizarre ISP filtering (who is your ISP?) although it is very odd that it would affect cleartext being posted to a forum.

One off the wall idea - is it possible that you have changed your MTU somehow? It denotes the largest packet size your machine will send, but sometimes setting it too high can break some NATs/modems/network cards.

Cheers

Pip

Epicouros · Post by **Epicouros** » Mon Apr 05, 2010 10:33 am

I tried disabling both my Firewall (Windows) and antivirus (Kaspersky), but the problem remains exactly the same with those turned off.
My ISP is Telenet (broadband), one of the 2 biggest in Belgium, with a reliable reputation.

Epicouros · Post by **Epicouros** » Mon Apr 05, 2010 10:34 am

I had to look up up what MTU was, but I'm positive I didn't change anything in that setting. I wouldn't even know how to.
In fact, I didn't do any setting changes at all...

Epicouros · Post by **Epicouros** » Mon Apr 05, 2010 10:36 am

Furthermore, I have no trouble with other online games, sites, or forums, some of which are probably more 'demanding'...

Thanks for looking into this.

Epicouros · Post by **Epicouros** » Tue Apr 06, 2010 12:29 pm

I was just able to issue a challenge!

Hopefully, my multiplayer problems are over now.

I'll try playing a turn of one of my 'hung up' games and see what happens.

I'll keep you informed.

Epicouros · Post by **Epicouros** » Tue Apr 06, 2010 12:41 pm

Sending a turn worked. Hooray!

Let's hope the other games will now go smoothly as well.

I have no time to check now but will do so later today.

I don't know whether you guys fixed anything or if my problems were just a (long) glitch, but if you did: thanks a lot!

Epicouros · Post by **Epicouros** » Tue Apr 06, 2010 2:54 pm

Confirmed: I was able to send my other turns as well.

Phew! What a relief!...

Let's hope it stays that way...

76mm · Post by **76mm** » Sun Apr 11, 2010 6:15 am

I just got the "not enough data" error again. I thought you guys had fixed this so that the game would check the file before attempting to send, but it clearly doesn't work. What happens is that the game tells me there is not enough data and asks if I want to retry. If I say yes, it tells me it is not my turn... My games folder is gradually filling up with dead games due to this error, probably about 7 now.