can't run on my PC

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OldBlighty
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Re: can't run on my PC

Post by OldBlighty »

I'm in exactly the same position as angel42052 - ie. I have a new windows 11 pc, couple of weeks old, with the same error message.

Everything else runs fine. I wonder if the steam version would run? Does anybody else know?
OldBlighty
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Re: can't run on my PC

Post by OldBlighty »

Well, just answered my own question, no it does not run on Steam either. (pressed the play button and nothing happens!)

I did uninstall other version first. I will contact support for answers.
pipfromslitherine
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Re: can't run on my PC

Post by pipfromslitherine »

Can you try installing the DX9 runtime:

https://www.microsoft.com/en-us/downloa ... px?id=8109

Cheers

Pip
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OldBlighty
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Re: can't run on my PC

Post by OldBlighty »

Yes, installed that, but still steam version does not run.

Is it worth trying the non steam version as well ?
Surt
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Re: can't run on my PC

Post by Surt »

Dxdiag time?
There are 10 kind of hard problems in computer science, naming, cache invalidations and off-by-one errors.
There are also 10 kinds of people, those who understand binary and those who do not.
OldBlighty
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Re: can't run on my PC

Post by OldBlighty »

Problem resolved by the support team. For others information, this is what was suggested (and it worked once I had FULLY installed it):

"Please download the file "directx_Jun2010_redist.exe":

https://www.microsoft.com/en-us/downloa ... px?id=8109

Run the downloaded file ("directx_Jun2010_redist.exe") and extract it to a folder of your choice. Open that folder and find a file named "DXSETUP.exe". Run and let it install a full version of DirectX9c.

Run the game and check if the issue persists."
trex1983
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Re: can't run on my PC

Post by trex1983 »

OldBlighty wrote: Tue Jun 18, 2024 7:31 pm Problem resolved by the support team. For others information, this is what was suggested (and it worked once I had FULLY installed it):

"Please download the file "directx_Jun2010_redist.exe":

https://www.microsoft.com/en-us/downloa ... px?id=8109

Run the downloaded file ("directx_Jun2010_redist.exe") and extract it to a folder of your choice. Open that folder and find a file named "DXSETUP.exe". Run and let it install a full version of DirectX9c.

Run the game and check if the issue persists."
Super glad you were able to solve it. I was also trying to help someone on Discord figure out which DirectX9 package was missing (v9.0b vs v9.0 - or something like that).
Surt
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Re: can't run on my PC

Post by Surt »

Still a problem in 2025, is it possible to check if it exist and then tell the user to install it?
There are 10 kind of hard problems in computer science, naming, cache invalidations and off-by-one errors.
There are also 10 kinds of people, those who understand binary and those who do not.
Surt
General - King Tiger
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Posts: 3990
Joined: Thu May 21, 2020 9:50 pm

Re: can't run on my PC

Post by Surt »

Surt wrote: Wed Jul 30, 2025 9:53 pm Still a problem in 2025, is it possible to check if it exist and then tell the user to install it?
First step is to check the return code from loadlibrary.
There are 10 kind of hard problems in computer science, naming, cache invalidations and off-by-one errors.
There are also 10 kinds of people, those who understand binary and those who do not.
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