Search found 13 matches

by IDN101
Fri Jan 25, 2013 10:44 pm
Forum: Battle Academy : Tech Support
Topic: BA on ipad 2: "Game not registered to an Account"???
Replies: 22
Views: 4267

Re: BA on ipad 2: "Game not registered to an Account"???

Not sure what you guys did- but you seem to have fixed it :)

Now when I log into BA on the ipad, it says "Serial number registered" and it has both my User Name and Password already filled in!

Many thanks guys,
Cheers,
Ian
by IDN101
Tue Jan 15, 2013 9:08 pm
Forum: Battle Academy : Tech Support
Topic: BA on ipad 2: "Game not registered to an Account"???
Replies: 22
Views: 4267

Re: BA on ipad 2: "Game not registered to an Account"???

pipfromslitherine wrote:Yeah, I've managed to repeat the issue here. We can hopefully roll out a fix on the server to solve the issue.

Thanks for your patience.

Cheers

Pip
That's Fantastic news. Many thanks for your help :)

Cheers,
Ian
by IDN101
Tue Jan 15, 2013 8:43 pm
Forum: Battle Academy : Tech Support
Topic: BA on ipad 2: "Game not registered to an Account"???
Replies: 22
Views: 4267

Re: BA on ipad 2: "Game not registered to an Account"???

Apologies for the delay. I thought that I had passed this on to the server team, but it might have gotten missed in the Xmas break. Just to clarify - the only issue you are having currently is having to enter your MP details (both, or just pw?) each time you want to go into MP? Cheers Pip Many than...
by IDN101
Sat Jan 12, 2013 11:24 am
Forum: Battle Academy : Tech Support
Topic: BA on ipad 2: "Game not registered to an Account"???
Replies: 22
Views: 4267

Re: BA on ipad 2: "Game not registered to an Account"???

The office is officially closed over the holiday, so it might be that they won't get a chance to look at it until after the new year. Cheers Pip Can I please ask that this issue is now looked at with a view to getting it resolved ASAP? £13.99 is a lot to spend on an App and I really need it to now ...
by IDN101
Sun Dec 30, 2012 5:50 pm
Forum: Battle Academy : Tech Support
Topic: BA on ipad 2: "Game not registered to an Account"???
Replies: 22
Views: 4267

Re: BA on ipad 2: "Game not registered to an Account"???

Hi Tech Support :)

Any news on progress with this issue? Have he Server Guys managed to take a look?

Kind regards,
Ian
by IDN101
Sat Dec 29, 2012 11:05 pm
Forum: Battle Academy : Tech Support
Topic: BA on ipad 2: "Game not registered to an Account"???
Replies: 22
Views: 4267

Re: BA on ipad 2: "Game not registered to an Account"???

In the Serial Section it says "No Serial Registered!"

Will try deleting and reinstalling the App.

Regards,
Ian
by IDN101
Sat Dec 29, 2012 10:19 pm
Forum: Battle Academy : Tech Support
Topic: BA on ipad 2: "Game not registered to an Account"???
Replies: 22
Views: 4267

Re: BA on ipad 2: "Game not registered to an Account"???

I have just Logged In to Multiplayer using the new password- however, it hasn't cured the problem- ie I still have to enter the password EVERY time I come back to the Multiplayer screen.

Also, I get no Notification (by email) of replies to my posts- which are checked, in the settings.

Regards,
Ian
by IDN101
Sat Dec 29, 2012 10:14 pm
Forum: Battle Academy : Tech Support
Topic: BA on ipad 2: "Game not registered to an Account"???
Replies: 22
Views: 4267

Re: BA on ipad 2: "Game not registered to an Account"???

Thanks for your help. Right- I have nw found "My Page" in the Shop Area. I have EDITED my info, to change my Password. Can you please confirm: This password that I have just changed (from the My Page area)- is this the Password for the Multiplayer login- or the password for these Forums- o...
by IDN101
Sat Dec 29, 2012 9:34 pm
Forum: Battle Academy : Tech Support
Topic: BA on ipad 2: "Game not registered to an Account"???
Replies: 22
Views: 4267

Re: BA on ipad 2: "Game not registered to an Account"???

Many thanks for your help and suggestion. However, I don't have a "My Page". I suspect the account data is corrupt somehow.

Kind regards,
Ian
by IDN101
Sat Dec 29, 2012 9:30 pm
Forum: Battle Academy : Tech Support
Topic: Game not registered?
Replies: 11
Views: 2262

Re: Game not registered?

That's what I mean, There is no Edit button when I go there. It acts like I do not have an account at all. Yet I can log into the Forum? EDIT: To make this even more odd is that I CAN login to the server for War in the East with my Slitherine ID and PW. So why does Battle Academy not work with logi...
by IDN101
Fri Dec 28, 2012 8:44 am
Forum: Battle Academy : Tech Support
Topic: BA on ipad 2: "Game not registered to an Account"???
Replies: 22
Views: 4267

Re: BA on ipad 2: "Game not registered to an Account"???

Sorry for the inconvenience you seem to be having. I will get the server team to take a look. Cheers Pip Many thanks for your help with this. I would think it is an account problem. For example I have "Email Notifcation to Replies" checked, in my account- however, I have not received an e...
by IDN101
Wed Dec 26, 2012 11:38 pm
Forum: Battle Academy : Tech Support
Topic: BA on ipad 2: "Game not registered to an Account"???
Replies: 22
Views: 4267

BA on ipad 2: "Game not registered to an Account"???

Hi All, First time poster. I just bought BA for the ipad tonight. Before trying multiplayer, I signed up for a forum account here- which you can see is working :) I played throu the tutorial campaign. I then decided to log into Multiplayer. The screen asks me to enter login and password. I used the ...

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