Search found 14 matches
- Thu Jun 27, 2013 7:17 am
- Forum: Tech Support
- Topic: FoG reader won't load on PC
- Replies: 29
- Views: 25419
Re: FoG reader won't load on PC
Hi, it seems I have a very similar issue with my digital version of the FoG 2.0 ruleset. I am using a Dell Latitude D600 Laptop. Windows Xp SP3 Intel Pentium M 1.6Ghz 512MB RAM. ESET NOD Antivirus 5.0.95.0 I attempted to download the reader but it is stuck on part 12. So I assume the file it tries ...
- Mon Nov 12, 2012 2:33 pm
- Forum: Tech Support
- Topic: FoG reader won't load on PC
- Replies: 29
- Views: 25419
Re: FoG reader won't load on PC
Gilles
Today, we have been able to recreate the problems your system has been showing and are confident to have a fix within 24 hours.
Thanks for your patience.
Cheers
Lawrence
Today, we have been able to recreate the problems your system has been showing and are confident to have a fix within 24 hours.
Thanks for your patience.
Cheers
Lawrence
- Mon Nov 12, 2012 8:15 am
- Forum: Tech Support
- Topic: FoG reader won't load on PC
- Replies: 29
- Views: 25419
Re: FoG reader won't load on PC
These patches are now available (see the sticky) as beta so please try them out and let us know if they fix your version. Be sure to delete your old download before trying to download with the new version. In at least one of the cases where there was an issue this fixes it so we hope it fixes all i...
- Fri Nov 09, 2012 10:31 am
- Forum: Tech Support
- Topic: FoG reader won't load on PC
- Replies: 29
- Views: 25419
Re: FoG reader won't load on PC
We have a fix for these problems which is in final testing and will be released shortly.
Thanks for your patience
Lawrence
Thanks for your patience
Lawrence
- Sat Oct 20, 2012 9:44 am
- Forum: Tech Support
- Topic: FOG2PC version stopping loading!
- Replies: 21
- Views: 8919
Re: FOG2PC version stopping loading!
We are looking into the issues with anti-virus software and hopefully will have a solution early next week.
Thanks
Lawrence
Thanks
Lawrence
- Sat Oct 20, 2012 9:41 am
- Forum: Tech Support
- Topic: Resize button does nothing in PC Reader
- Replies: 3
- Views: 2162
Re: Resize button does nothing in PC Reader
Chris The Resize button is for resizing the window when the window is moved to a larger (or smaller) screen. It attempts to resize to the content size - which in the FOG A&M case is 1024px in height and 768px width. If it cannot reach this size, it resizes to the maximum resolution of the scree...
- Sat Oct 20, 2012 9:37 am
- Forum: Tech Support
- Topic: MacBook issue
- Replies: 6
- Views: 2652
Re: MacBook issue
The rules opened fine on my brand new MacBook Pro in my home wifi network. I am now in another city (no wifi) at a wargames convention and have brought my Mac with the new rules for the unpire to use in running the comp. The rules now won't open although the reader does come up when I click it. Rat...
- Sat Oct 20, 2012 9:34 am
- Forum: Tech Support
- Topic: FOG 2 IPAD crashing
- Replies: 34
- Views: 11325
Re: FOG 2 IPAD crashing
Is the version 5, 5.1 or 5.1.1?richafricanus wrote:iPad 1 iOS 5
iOS 5.1 has very poor memory management, that is why 5.1.1 came out almost immediately.
Have you tried killing all the other running apps?
Thanks
Lawrence
- Fri Oct 19, 2012 8:36 am
- Forum: Tech Support
- Topic: FOG 2 IPAD crashing
- Replies: 34
- Views: 11325
Re: FOG 2 IPAD crashing
Rich
Please provide details of iPad version and iOS version
Thanks
Lawrence
Please provide details of iPad version and iOS version
Thanks
Lawrence
- Fri Oct 19, 2012 6:57 am
- Forum: Tech Support
- Topic: FoG2 iPad app crashing
- Replies: 10
- Views: 3953
Re: FoG2 iPad app crashing
@ IanB3406 - what iOS version are you using?
We will investigate the crashing further and await the crash logs - the more we get from people who are having problems the better understanding we get of what the problem may be.
Thanks
Lawrence
We will investigate the crashing further and await the crash logs - the more we get from people who are having problems the better understanding we get of what the problem may be.
Thanks
Lawrence
- Fri Oct 19, 2012 6:47 am
- Forum: Tech Support
- Topic: v2 iPad Probs
- Replies: 12
- Views: 4636
Re: v2 iPad Probs
Blathergut
Thanks for the feedback - we will look into the problem you have identified.
Please could you tell me what iPad you have and iOS version is installed on it?
Thanks
Lawrence
Thanks for the feedback - we will look into the problem you have identified.
Please could you tell me what iPad you have and iOS version is installed on it?
Thanks
Lawrence
- Fri Oct 19, 2012 6:44 am
- Forum: Tech Support
- Topic: Tried to read disconnected from internet
- Replies: 13
- Views: 12372
Re: Tried to read disconnected from internet
Both the iPad and desktop versions need an internet connection to check if there are updates to the already published rules and any new companion guides.
However, the desktop version should allow offline reading.
We will look into to this and get back to you as soon as possible,
Thanks
Lawrence
However, the desktop version should allow offline reading.
We will look into to this and get back to you as soon as possible,
Thanks
Lawrence
- Fri Oct 19, 2012 6:38 am
- Forum: Tech Support
- Topic: FoG 2.0 Rules Book won't load in ereader
- Replies: 4
- Views: 2030
Re: FoG 2.0 Rules Book won't load in ereader
Shadow Dragon
Thank you for replying with a solution - for our information so that we can check what the problem was, please could you provide us with the name of the security software you were using ?
Thanks
Lawrence
Thank you for replying with a solution - for our information so that we can check what the problem was, please could you provide us with the name of the security software you were using ?
Thanks
Lawrence
- Thu Oct 18, 2012 4:36 pm
- Forum: Tech Support
- Topic: Resize button does nothing in PC Reader
- Replies: 3
- Views: 2162
Re: Resize button does nothing in PC Reader
Chris The Resize button is for resizing the window when the window is moved to a larger (or smaller) screen. It attempts to resize to the content size - which in the FOG A&M case is 1024px in height and 768px width. If it cannot reach this size, it resizes to the maximum resolution of the screen...