When it was stated by you: ..... So something is wrong. I'll ask the developers if they have any suggestion to offer. Kind Regards, -> the logic would suggest I get some info from you - why did the ticket get closed? home / Helpdesk / View Ticket: 2021032010000023 Game chrashes after start menu Tick...

You really should work on your support handling - worst ever.... 3 Weeks ago - i opened the ticket - no reaction for a week at all Then i opened a second ticket (as stated here), which then was getting some response... from a seemingly helpful guy: After some infos sent - the last response was: ----...

Hey Pip,

Did that and opened a second ticket - 2021032010000023 - hope to get some response here

Have checked spam folder every day - nothing in inbox or spam folder...

No info asked for or anything... What shall I do?

Maybe I should ask for a refund

I have received a ticket number and nothing ever since 2021031010000088

hello,

I have bought a game - it crashes - did all the recommended things - still crashing - opened a ticket - and since a week - silence - no response whatsoever....

Is Slitherine still there ? Or is it standard not looking into tickets ?

hello, game crashes to launcher - at tutorial start in main menu - and after the campaign start (after intro vid and being in control room) - when clicking on proceed. Game seems to recognize graphic card properly (system surpassed even recommended requirements) - DirectX11 is installed - just cant ...