epic support... I don't have an explanation, only that you're problem is related with codecs. Or you install a pack of codecs and hopefully solve it, or you can go the other way around, probably if you convert to mp3 and replace the wave you'll solve the problem. i ve installed k-lite kodecs, some o...

i have on 100% the same problem, reinstalled mci codecs but that didnt helped. For last 5 years its the first game i ve installed and dont have video intro and audio ingame at all...
also tried to install different packs like k-lita and others, dont work at all...