Ok thanks for the answer, I will send an email to these adress.

Hello Everyone, I have a problem, my computer crashed and my motherboard was burned out. So I lost many games including History Great Battles Medieval. I still have the serial number and the activation code and I even retrieved the mail with the downoload link (from 2010!!!) but plimus says that thi...

Ok I finally retry to reinstall the game a third time and now it works!!! Sometimes informatique can be strange.

Well I tried to restore my system to a previous date (two weeks earlier) and it solved the problem of History Great Battles medieval but now thing goes even worse for Battlefield Academy because I cant launch the game anymore, a windows keeps open telling me "version mismatch (0)". I tried...

I have disabled all firewalls (windows and comodo) and desactivated Avira (at least the control center telling me so), alas to no result, both History great battles medieval and battlefield academy keeps telling me that I'm playing offline and that I musst check my internet connections.

Well it seems that the problem is more global because I just realized that the other game I owned History great battles medieval has the same issue telling me that I'm playing offline...That is very strange because I can play other games (not from Slitherine) online without any problems.

I have desactivated Windows's firewall and allowed the main exe of the game to COMODO (firewall) to no result. It keeps telling me that I'm playing offline and I cannot upgrade my game to the latest patch...

I have managed to allow my firewall to accept updater as a task allowed but for avast there is no option for that.

I have Windows XP service pack3, and Avira Antivir Personal anti virus.

Hello, its a week now since I cannot play anymore multiplayer games. When I launched the game the opening windows keeps telling me that I'm playing offline. I tried to reinstall the game but things get even worse because now I'm stucked with the version 1.3 of the game and I can't upgrade it anymore...