Interestingly enough, the download worked perfectly. Now I am just trying to determine why the DVD did not work.

But thanks for the assistance.

I never get to an error message. Although the DVD external drive shows up as an E: drive and displays forty-one separate files, when I click on autorun or setup, it simply spins and does nothing.

I am using a Microsoft Surface Book which accounts for why I have to use the external DVD drive.

I have recently purchased a new laptop which comes with Windows 10. The program does not install; is there a problem with it and Win 10, or do I need to download the latest version as opposed to using my DVD copy?

Thank you for your assistance.