I got confirmation emails for the correspondence i sent them, so should be good. Just really frusterated that this is the outcome of me trying to legally purchase the game.

Have done so this morning. Do they usually respond quickly?

Purchased commander europe at war yesterday. When I paid, bluesnaps had a "communication error". I was told to email bluesnaps support if i did not receive a confirmation within an hour. I waited two hours, emailed, still no response. My ticket number with slitherine is #2015121610000053. ...