Thank you for the trouble shooting. It was the path I was installing too. For the players who downloaded from Steam it is in a different/long path then those who bought the game from a brick & mortar. Please watch the video to find where your Steam version is installed.

I am having the same problem as the OP. I have downloaded and installed the hot fix listed and this did not solve the problem. I don't know what files you would want from my computer to trouble shoot the problem but I will be glad to provide whatever information you want. Please let me know. Thanks,...