hey tech support, find the problem, OS Name Microsoft Windows XP Professional Version 5.1.2600 Service Pack 3 Build 2600 OS Manufacturer Microsoft Corporation System Name ROBERTHM System Manufacturer Hewlett-Packard System Model HP Compaq 6710b (RM342UT#ABA) System Type X86-based PC Processor x86 Fa...

hmmm, have other games in 3d that woirk fine, but not yours, think your game is the problem

also, I did send an email with attachment as to what I get when the program quits. Its a program error, not a problem with the video

When I do as you noted, don't get any video card information

sent an email to Ian with an attachment as to showing the the error message I get. any scenario i try to run, it gives me the error message and ceases operations.

Windows XP Professional, 2.2 GHz Intel Core Duo CPU, 2.99 GB Ram, computer is a laptop HP, do not know the video card, but it plays the Medevil total war with excellant graphics.

Well tech support, removed FOG and its folder. Reinstalled the game from the cd, downloaded the 1.2.8 universal patch from this site, and guess what, damn thing still doesn't run (tried running the first scenario or game). I didn't install SoA, as it would be a waste of time. Wish I could paste what...

Well I have FoG installed, and installed the patch 1.2.8 so I could even install SoA. Tried running other FoG games, nothing works. So in MY opinion, your game sucks. Your tech support is NO support at all. You have offered no help what so ever. And your listing new posters as a peasant ranking does...

so show me where your tech support site is as I am have trouble finding it, or please just pass this on to tech support for me please, and by the way, your site showing me as a pheasant is very demeaning. another issue to ask for a refund as the game isn't working

Need help from tech support, as I am getting upset with the company as no help is being or has been offered. Problem I am having is as follows: When I got SoA, it would not install. Was told to download Patch 1.2.8 so that it would install. This was never mentioned at all till I sent an email. Then ...