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Latestest Upgrade FG II impossible due to lack of Handle

Posted: Fri Oct 04, 2019 10:20 pm
by euramer
Hello, I managed to upgrade FG II with the first patch from Slitherine when I was located in Italy, but I am now at Punta del Este (Uruguay) and I never get the handle from site #1 for the upgrade with your latest patch.
I am using a local provider with an optic fiber and a good bandwidth and every other remote request to European sites works fine. My FG II licence is with Slitherine and not with Stream.
Can you help me?
Best Regards

Re: Latestest Upgrade FG II impossible due to lack of Handle

Posted: Sat Oct 05, 2019 8:13 am
by VPaulus
Download it manually from the Member's Area. You can download games and patches/updates from the Member's Area provided they are registered to the account. Please see the forum post below which explains how to do this:
https://www.matrixgames.com/forums/tm.asp?m=4675348

Re: Latestest Upgrade FG II impossible due to lack of Handle

Posted: Sat Oct 05, 2019 10:58 pm
by euramer
Sorry, but the download button gives the following link : http://ftp.matrixgames.com/pub/FantasyG ... .07404.zip but it is not working from my Uruguay location.
This link is very different from the link from the previous upgrade: Is-it the right one?

Re: Latestest Upgrade FG II impossible due to lack of Handle

Posted: Sun Oct 06, 2019 9:34 am
by VPaulus
Yes, it's the right one. Check your anti-virus and firewall.
Most probably these are interfering with the download.

Re: Latestest Upgrade FG II impossible due to lack of Handle

Posted: Tue Oct 08, 2019 2:06 pm
by euramer
Thank you very much: It did work (from Buenos Aires) but you have to wait for the right moment.