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Duplicate Product Code

Posted: Sat Jul 20, 2019 11:15 am
by grimjackmv
Hi Team Fantasy General!

I got my beta invite July 13th however when I tried to activate my personal Steam Key I am getting a message saying that this is a Duplicate Product Code and that this Steam Key has been activated by a different account. I have no idea what is going on here. How can I get some assistance? I am happy to forward my beta invite via E-Mail if you need further confirmation. Hope to hear back from you. Thank you!

Re: Duplicate Product Code

Posted: Sat Jul 20, 2019 12:19 pm
by zakblood
there should be a contact person on the email, then email /pm them, and they will sort it for you

Re: Duplicate Product Code

Posted: Mon Jul 22, 2019 3:53 pm
by grimjackmv
Thanks zakblood! Adam from Slitherine is in-touch with me and try to assist.

Amazing customer service!