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Can't install Panzerkrieg

Posted: Fri Dec 01, 2017 7:06 am
by Spechtmeise
When trying to install Panzerkrieg I get the message that it requires 5.1.6. I updated the game to 5.2 however, so ist there something I am not getting?

Re: Can't install Panzerkrieg

Posted: Fri Dec 01, 2017 7:10 am
by Spechtmeise
I just noticed that, although I went through the update process, when I repeat that I still get the message that a newer version is available. Something broken with the 5.2 update?

Re: Can't install Panzerkrieg

Posted: Fri Dec 01, 2017 9:39 am
by Andy2012
This should be fixed over the day, registry issue. See the tech support forums.
Because this went live late yesterday, they couldnt fix it during the night.

Re: Can't install Panzerkrieg

Posted: Fri Dec 01, 2017 10:19 am
by Spechtmeise
OK thanks

Re: Can't install Panzerkrieg

Posted: Fri Dec 01, 2017 12:23 pm
by Andy2012
Apparently, if you hit the "check for updates" button, it updates to a new version and that fixes things. See tech support thread here http://www.slitherine.com/forum/viewtop ... 72&t=80795

Re: Can't install Panzerkrieg

Posted: Fri Dec 01, 2017 1:46 pm
by WarHomer
Still doesn´t work. Lets me install, but Panzerkrieg is greyed out, as if I haven´t bought it.

Re: Can't install Panzerkrieg

Posted: Fri Dec 01, 2017 1:59 pm
by zakblood
sorry for the delay the issue is being investigated now for a solution for all versions

Re: Can't install Panzerkrieg

Posted: Fri Dec 01, 2017 10:42 pm
by Gunja
I have the same problem as WarHomer but the campaign is not marked as purchased. This should be solved by now, shouldnˇt it?

Re: Can't install Panzerkrieg

Posted: Sat Dec 02, 2017 12:30 am
by bru888
Heh, it looks strange when a forum moderator needs to ask (or maybe not, since we are just citizens of the community like the rest of us) but I have 5.20 installed, there is no auto-update as I thought I saw mentioned someplace, the link to the 5.2.1 hotfix patch is down, and Panzerkrieg remains in limbo for me:
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Are there prospects for Panzerkrieg playtime this weekend? I hope so. :wink:

Re: Can't install Panzerkrieg

Posted: Sat Dec 02, 2017 12:37 am
by bru888
By the way, it seems 5.20 will not allow ANY campaign to be installed. :x
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Re: Can't install Panzerkrieg

Posted: Sat Dec 02, 2017 12:46 am
by VPaulus
We are still looking this. Unfortunately, this is being harder to fix than we have anticipated in this morning.

If you really want to play this weekend I suggest you to uninstall the 64bit version of the game and install the 32bit in case you have uninstalled it.

You can download the 32 bit version from the link below:
http://ftp.us.matrixgames.com/pub/Order ... e-v248.zip

Then update to 5.2.0. You can download the update from the member's area. (*)

Please note that this issue is only happening with the 64 bit version of the stand alone game. The Steam version is working correctly.

We apologize for all the inconvenience.


(*)You can download games and updates from the Member's Area provided they are registered to the account. Please see the forum post below which explains how to do this:
http://www.matrixgames.com/forums/tm.asp?m=4290024

Re: Can't install Panzerkrieg

Posted: Sat Dec 02, 2017 1:39 am
by bru888