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Matrix login not working
Posted: Mon Dec 14, 2015 4:56 pm
by deeter
I can log in here just fine, but not at the Matrix site. Support gave me a new password that did not work either. I need that because I can't update a beta I am testing nor post a problem I'm having with a game I just downloaded. Support stopped responding to me. Any help out there?
Deeter
Re: Matrix login not working
Posted: Mon Dec 14, 2015 5:13 pm
by zakblood
ftp site works and beta version is 100% working and tested, just downloaded it again my self, try a different browser, i used Chrome but also tried Edge in windows 10, both work with user name and password given, good luck
Re: Matrix login not working
Posted: Tue Dec 15, 2015 10:03 am
by VPaulus
Have you open a Matrix tech support ticket or a Slitherine ticket?
If your account at Matrix is registred under an old email you won't receive our return messages.
If that's the case please contact us at support[at]slitherine.co.uk.