Matrix & Slitherine Rewards
Posted: Thu Nov 19, 2015 11:43 pm
Am I the only one getting flooded with spam purporting to be from this site? Careful everyone, someone's targeting users.
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Re: Matrix & Slitherine Rewards
Posted: Fri Nov 20, 2015 3:30 am
depends, what did the email say? copy and paste it here if you like?
Re: Matrix & Slitherine Rewards
Posted: Fri Nov 20, 2015 4:11 pm
You can generally inspect any links in an email to ensure it is going to one of our official sites. If you have concerns then please email support@slitherine.co.uk with the email attached and they will check it out. Note that we do sometimes send out emails to players, but they are generally few and far between to avoid irritation 
Cheers
Pip
Cheers
Pip
Re: Matrix & Slitherine Rewards
Posted: Fri Nov 20, 2015 4:29 pm
here's mine,
email was dated 7 Nov and was sent from
as link was looking for site login in the title, i thought right or wrongly password stealer so just deleted it, but copy saved on my email server anyway, which is where i found this info to post now...
but it didn't look right as first it said 0 years, when i joined in 12 Jun 2014 here and 10/4/2012 at Matrix, so dated wrong, and didn't look right to me so deleted itCollect Your Reward!
Dear #####, did you know you’ve been with us for 0 Year/s!
We’d like to say thanks for your support and offer you a special reward.
Click THIS LINK to collect your reward coupon.
Thanks from the Slitherine & Matrix Games Teams
email was dated 7 Nov and was sent from
Code: Select all
rewards@matrixgames.comRe: Matrix & Slitherine Rewards
Posted: Fri Nov 20, 2015 5:48 pm
It's a new system so probably just a glitch. I will pass it on to the appropriate people.
Cheers
Pip
Cheers
Pip
Re: Matrix & Slitherine Rewards
Posted: Tue Dec 01, 2015 1:40 am
I received the same email today - just the once this time, not 4 times as with the previous - AND this time it had my details. Not the Dear #####
Looks like the bug in the mailing system is fixed.
Looks like the bug in the mailing system is fixed.
Re: Matrix & Slitherine Rewards
Posted: Tue Dec 01, 2015 5:37 am
the Dear ##### part was me blocking out my name tbh, but yes also had a pm saying it's sorted, so glad to hear 
Re: Matrix & Slitherine Rewards
Posted: Fri Dec 04, 2015 11:35 pm
Is this legit?
I opened the link, and got a code.
I went to use the code, and the link now states "the token provided is no longer valid for this user.
I suspect I should quickly change my password
I opened the link, and got a code.
I went to use the code, and the link now states "the token provided is no longer valid for this user.
I suspect I should quickly change my password
Re: Matrix & Slitherine Rewards
Posted: Sat Dec 05, 2015 3:47 am
Always better safe than sorry.Mush wrote: I suspect I should quickly change my password
- BNC
Re: Matrix & Slitherine Rewards
Posted: Sat Dec 05, 2015 6:26 am
no it seems it is a real rewards post as well i've been told, i'm just over cautious it seems
Re: Matrix & Slitherine Rewards
Posted: Sat Dec 05, 2015 10:11 am
No worries. Just contact us at support[at]slitherine.co.ukMush wrote:Is this legit?
I opened the link, and got a code.
I went to use the code, and the link now states "the token provided is no longer valid for this user.
I suspect I should quickly change my password
Re: Matrix & Slitherine Rewards
Posted: Sun Jan 19, 2025 3:26 pm
Same crap here in 2025: "The token provided is no longer valid for this user
If you are having problems trying to get your coupon"; this is a great way to make me an ex-customer.
Re: Matrix & Slitherine Rewards
Posted: Sun Jan 19, 2025 5:07 pm
this is a post and now a reply from something that has worked well for years, the last error post was 2015, so a reply is incorrect, a new error or just spam, either way same advice as always, forward the email to support who can and will be happy to deal with anything site wise