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I HAVEN'T MY GAME YET

Posted: Mon May 26, 2008 12:44 pm
by edoardoalbonico
Hi all,
I'm edoardo and I write from Italy (sorry for my bad english).
I've bought COMMANDER EUROPE AT WAR on 05/24/2008 and I've paid it by credit card.
After this I had received an e-mail and clicking on the link I've download "Digital River Download Manager" to download the game...this software always say me: 'The server has returned an error response: 403 = Forbidden.' and don't download nothing.

I'VE PAID FOR A GAME AND I DON'T HAVE IT!!!!!!

please help me

:cry:

Posted: Mon May 26, 2008 2:48 pm
by lordzimoa
It is is bank holiday in the UK today. So expect Slitherine to come back to you about it tomorrow.

Posted: Mon May 26, 2008 3:28 pm
by edoardoalbonico
I really thank you for the news :!:

Posted: Tue May 27, 2008 8:19 am
by IainMcNeil
Sorry you are having problems. Can you send your order details to info@slitherine.co.uk and we'll investigate the problem. Alternatively you can also download the demo our website and activate this as it is the same full version.

Posted: Tue May 27, 2008 8:47 am
by edoardoalbonico
Hi Iain,
I've sent you the order info.
I just have the DEMO on my PC but I haven't the code to activate the full version...where I can find it??

Thanks

Posted: Tue May 27, 2008 9:18 am
by IainMcNeil
On the ativation screen you'll see a hardware fingerprint - mail this to us with the order number and you'll be set up.